register for a "windows explorer context menu component"!


  1. Posts : 2
    Windows 7 Home Premium 64bit
       #1

    register for a "windows explorer context menu component"!


    After running a program downloaded from the internet to verify file associations, I now have this problem :-

    Each time I right-click on a shortcut on the desktop and then click on "Open", a window opens, asking me to register for a "windows explorer context menu component"! I can't close the window until the countdown timer expires, and when I click "Register Now", its website opens and ask me to pay a license fee of $149.95!

    I have run FileTypesMan and Unassociate but to no avail. Can you tell me how to reset my shortcuts to work the way they should?
      My Computer


  2. Posts : 72,052
    64-bit Windows 11 Pro for Workstations
       #2

    Hello Bob, and welcome to Seven Forums.

    Did you uninstall the program that caused this?

    If so, then you might see if doing a system restore using a restore point (if available) dated before this happened may be able to undo and fix it for you.

    Hope this helps, :)
    Shawn
      My Computer


  3. Posts : 24,479
    Windows 7 Ultimate X64 SP1
       #3

    Hi Bob, it sounds like you've got some Ransomware. Crapware that essentially locks a user out of his PC. The software is useless and paying the fee "enables" it to do...nothing.

    If the Restore doesn't work, see my sig for a MalwareBytes link. Download the free version and UNcheck the Free trial option during install, update it and do a full scan.
      My Computer


  4. whs
    Posts : 26,210
    Vista, Windows7, Mint Mate, Zorin, Windows 8
       #4

    You apparently installed a 30 day trial version and after the 30 days it is indeed $149.95. Why don't you just uninstall the thing. Use the REVO uninstaller (advanced option). That will clean up the registry and the temp files.
      My Computer


  5. Posts : 2
    Windows 7 Home Premium 64bit
    Thread Starter
       #5

    Spent the weekend on resolving the problem, initially frustrating, but ultimately
    successful. Thank you to all for your helpful suggestions.

    When I ran the suspect program to scan my file associations, it came out with a
    host of problems and to fix that, I had to purchase the program. Totally
    disgusted, I uninstalled the program straightaway, and then, had this perplexing
    problem with my desktop shortcuts. Amongst my various attempts to correct the
    problem, I restored my computer to a earlier date, ran file associations programs,
    ran anti-virus, anti-spyware and anti-malware programs but the problem still persisted.

    Over the weekend, I even downloaded the "windows explorer context menu component"
    program from the website I was directed to, installed it and then, uninstalled it, but even
    that didn't work. Finally, I deep scanned the registry and was shocked to see hundreds
    of high-risk problems! After I fixed those problems, the problem with the shortcuts was
    finally resolved. Boy, was I relieved! That crapware or ransomware was a nasty piece
    of work, and it infuriates me that someone could come out with such a program to take
    unfair advantage of other people!

    Once again, thank you all for responding.
      My Computer


  6. Posts : 24,479
    Windows 7 Ultimate X64 SP1
       #6

    Good to know you finally (hopefully) cleaned the crap out. Be very careful what you download and read the the EULAs to see it something tries to install like a thief in the night.
      My Computer


 

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