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Windows 7: Win 7 start menu search stopped working

06 Jul 2013   #1

windows 7 64 home premium
Win 7 start menu search stopped working

In fact all windows type searches have stopped working.
I have looked at the many posts here and at microsoft but no change, main problem with microsoft ones are that they ask me to select control panel options that don't exist (I am a plug and play type so need to see stuff) or they ask me to go to start and type in something like indexing options. You guessed start search isn't working so that doesn't work.

I am fairly sure I need to rebuild the index but need to know how to get there if index search isn't working.

No idea when this may have failed so don't want to go to previous versions. I have windows update set to ask me, as it keeps trying to install IE10. I did run the 'stop install of IE10' fix but nothing happened. I have also had to restore to IE9 as the IE10 update got me as I thought it was blocked, I must have not run the blocker properly. Just mentioned in case that can cause the problem, it is the only 'system' type thing I have done.
I have had Kaspersky security on the PC for 2 years so shouldn't be that ?

Any help appreciated, also windows explorer search isn't working either.

My System SpecsSystem Spec
06 Jul 2013   #2

Windows 7 Pro x64 Windows 10 Pro x64

Start off by running a system file check.

SFC /SCANNOW Command - System File Checker
My System SpecsSystem Spec
06 Jul 2013   #3

windows 7 64 home premium

Thanks, tried the verifyonly option and it says, did not find any integrity violations. I assume that's good news :)
Then again still not working, so maybe not system files ?
My System SpecsSystem Spec

06 Jul 2013   #4

Multi-Boot W7_Pro_x64 W8.1_Pro_x64 W10_Pro_x64 +Linux_VMs +Chromium_VM

Here is an MS Fixit for Search problems you can try:
Fix Windows Desktop Search when it crashes or not showing results
My System SpecsSystem Spec
06 Jul 2013   #5

windows 7 64 home premium

Hi, I have tried that before but did try again, same result, nothing to fix. I think it is wrong there.....
I did respond to the did it fix it question wth (for all the good it will do) comment that this seems a common problem so why no simple fix ?
I assume the search is basicaslly a program that is missing something, or a bit missing on a file. I would have assumed Microsoft would have had a general fix by now, seems not and we are left with you guys struggling to identify the cause.
My System SpecsSystem Spec
06 Jul 2013   #6

Multi-Boot W7_Pro_x64 W8.1_Pro_x64 W10_Pro_x64 +Linux_VMs +Chromium_VM

If you can get to Services you could try disabling Search Index to see if you get search results with this disabled.
Index - Enable or Disable
If you get search results with it off, re-enable it and see if that works.
Re-boot after each of these changes turning it off/on.
Maybe this will force an index rebuild ???

While you don't want to use Restore, you might try that to see if the issue can be fixed with a Restore...
It might be your easiest solution...

As this sounds like a system problem, you could consider a Repair Install:
Repair Install

I would create a System Backup Image before making any of these changes.
I use and trust Backup Imaging much more than Restore points.
A Backup Image is "copy" of the ENTIRE "OS" partition, a Restore Point is NOT.
Maybe time to learn about Backup Imaging?
Imaging with free Macrium
Backup Complete Computer - Create an Image Backup
My System SpecsSystem Spec
06 Jul 2013   #7

windows 7 64 home premium

Didn't work I'm afraid, one option said (as MS often do) to type in to the start search field to open an option, only works if start search works, poor logic there I think. Like them saying (if your sat nav is broken), to find repair centre type x into your sat nav.

I may end up doing a full restore at this rate, hopefully that would fix it but a pain to have to do it. Basically it seems these things screw up and there is no solution. I noticed all other threads on this remained unresolved too.
Can't do repair install as my Win7 came with the PC. If I do a restore then I reckon it will take me about a day to set it up again, it shouldn't have to be this way.

I did read the rebuild index could fix it but I can't get to it, is there a command I can use in the 'run' option to get me there. I know the scans said there was nothing wrong but they are incorrect, because there obviously is.
No idea what to do now.
My System SpecsSystem Spec
06 Jul 2013   #8

Multi-Boot W7_Pro_x64 W8.1_Pro_x64 W10_Pro_x64 +Linux_VMs +Chromium_VM

If you do end up reinstalling, you should consider a Clean Install without all the OEM Bloatware that you get with a "Factory Restore".
This tutorial has everything needed for this, including where to get and how to use a Win 7 ISO Installation file.
You do need a valid/genuine License (COA) to use this.
Clean Reinstall - Factory OEM Windows 7

With the Win 7 installation disc, you may be able to Repair Install without starting over...
I use Backup Images, so I never needed to do a Repair Install.
My System SpecsSystem Spec
06 Jul 2013   #9

windows 7 64 home premium

Thanks, I think a reinstall is due anyway. I do mean to obtain a windows install disc just in case so will do that anyway.
As it happens the stuff I got with the PC is what I wanted, unusually Kaspersky AV which I like and not Symantec, also no Itunes etc. So this time I will do a reinstall from the backup partition.
Shame there is no other solution to this problem, something Microsoft might want to look into as it is a main part of the software and losing the ability to search for files (all ways) is very bad. Can't believe there isn't a solution.
My System SpecsSystem Spec
06 Jul 2013   #10

Win 7 Pro 64-bit 7601

Wait a sec.

Open Control Panel, select "show small icons" from top right. Select indexing options and see if it says that the indexing is online or not, or if it is indexing something (from the list of folders in the "included locations").

If it is stopped (or heck, check this out anyway), go in Control panel again, select Administrative Tools, then select Services, then find an entry called "windows search" (duh!), right-click and select properties, then from the panel select automatic startup and if you see the button called Start click on it.

In case you still want to reinstall, everyone here recommends this tutorial. Has links to clean install isos and all the tools and tips you need for best performance.
My System SpecsSystem Spec

 Win 7 start menu search stopped working

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