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| 07 Jul 2013 | #1 |
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Loading hang after "window's loading" and the login screen
hello, my pc started doing that : at booting, just after the "window's starting" animation and before the login screen, i see the mouse cursor and it last for about 20sec like that. I made sure it's not video drivers. I didn't install any programs. I checked start list and it look normal. Appart "vsnp325.exe" which i don't know why it's here, created on may 12th but i didn't install anything related to video by then... what could it be?
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| 07 Jul 2013 | #2 |
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vsnp325.exe is some sort of camera from what I can gather.
We need this done first. This will help others help you. System Info - See Your System Specs |
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| 07 Jul 2013 | #3 |
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Quote:
System Type
Notebook Operating System Windows 7 Professional 64-bit Processor Intel Core i7 (2nd Gen) 2670QM / 2.2 GHz ( 3.1 GHz ) / 6 MB Cache Memory 12 GB DDR3 Storage 500 GB HDD / 7200 rpm Optical Drive DVD-Writer Display 15.6" LED backlight 1920 x 1080 / HD+ Graphics NVIDIA Quadro 2000M / Intel HD Graphics 3000 - 2 GB Networking 802.11n, Bluetooth 3.0 , Gigabit Ethernet , fax / modem Wireless Broadband (WWAN) 3G upgradable Battery 9-cell - up to 10.8 hours Integrated Options ThinkLight Security Trusted Platform Module (TPM 1.2) Security Chip , fingerprint reader Dimensions (WxDxH) 37.3 cm x 24.5 cm x 3.6 cm Weight 2.6 kg Microsoft Office Preloaded Includes a pre-loaded image of select Microsoft Office 2010 suites. Purchase an Office 2010 Product Key Card or disc to activate preloaded software on this PC. Localisation English / United Kingdom Environmental Standards ENERGY STAR Qualified , EPEAT Gold Manufacturer Warranty 3 years warranty |
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| 07 Jul 2013 | #4 |
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| 07 Jul 2013 | #5 |
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Work through the Troubleshooting Steps for Windows 7 to check for infection, test System Files, establish a Clean Boot, check the logs and System Resources, test hardware, etc.
If you can't maintain stable boot then work in boot mode using these steps for Troubleshooting Windows 7 Failure to Start |
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Loading hang after "window's loading" and the login screen
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