Loading hang after "window's loading" and the login screen


  1. Posts : 289
    Win7x64
       #1

    Loading hang after "window's loading" and the login screen


    hello, my pc started doing that : at booting, just after the "window's starting" animation and before the login screen, i see the mouse cursor and it last for about 20sec like that. I made sure it's not video drivers. I didn't install any programs. I checked start list and it look normal. Appart "vsnp325.exe" which i don't know why it's here, created on may 12th but i didn't install anything related to video by then... what could it be?
      My Computer


  2. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       #2

    vsnp325.exe is some sort of camera from what I can gather.

    We need this done first. This will help others help you.

    System Info - See Your System Specs
      My Computer


  3. Posts : 289
    Win7x64
    Thread Starter
       #3

    System Type
    Notebook
    Operating System
    Windows 7 Professional 64-bit
    Processor
    Intel Core i7 (2nd Gen) 2670QM / 2.2 GHz ( 3.1 GHz ) / 6 MB Cache
    Memory
    12 GB DDR3
    Storage
    500 GB HDD / 7200 rpm
    Optical Drive
    DVD-Writer
    Display
    15.6" LED backlight 1920 x 1080 / HD+
    Graphics
    NVIDIA Quadro 2000M / Intel HD Graphics 3000 - 2 GB
    Networking
    802.11n, Bluetooth 3.0 , Gigabit Ethernet , fax / modem
    Wireless Broadband (WWAN)
    3G upgradable
    Battery
    9-cell - up to 10.8 hours
    Integrated Options
    ThinkLight
    Security
    Trusted Platform Module (TPM 1.2) Security Chip , fingerprint reader
    Dimensions (WxDxH)
    37.3 cm x 24.5 cm x 3.6 cm
    Weight
    2.6 kg
    Microsoft Office Preloaded
    Includes a pre-loaded image of select Microsoft Office 2010 suites. Purchase an Office 2010 Product Key Card or disc to activate preloaded software on this PC.
    Localisation
    English / United Kingdom
    Environmental Standards
    ENERGY STAR Qualified , EPEAT Gold
    Manufacturer Warranty
    3 years warranty
    Here are the specs! Of course i'm using a "clean" Windows x64, not the original with all the ****!
      My Computer


  4. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       #4
      My Computer

  5.    #5

    Work through the Troubleshooting Steps for Windows 7 to check for infection, test System Files, establish a Clean Boot, check the logs and System Resources, test hardware, etc.

    If you can't maintain stable boot then work in boot mode using these steps for Troubleshooting Windows 7 Failure to Start
      My Computer


 

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