Downloaded Internet Programs Aren't Showing Up Anywhere on Hard Drive

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  1. KDA
    Posts : 9
    Windows 7
       #1

    Downloaded Internet Programs Aren't Showing Up Anywhere on Hard Drive


    Hello,

    We have a very irritating problem. One of our users has IE10 installed on her Windows 7 laptop. When she tries to download any installer program e.g. WinRAR, Firefox etc., she receives the dropdown bar in IE. She right-clicks the bar and selects download this file and saves it to her desktop. It looks like it downloads successfully, but when she looks at her desktop, the downloaded executable isn't there. This happens when she tries to save the file to other folders as well. We tried disabling her antivirus program to see if that resolves the problem and it doesn't.

    Does anyone know how to resolve this crazy issue??

    Thanks
      My Computer

  2.    #2

    Normally the default download location is the User's Downloads folder and remain there until changed in Options of the Download Manager, available by clicking on the IE Gear icon to access Tools>View Downloads.

    Otherwise to have a file downloaded to Desktop would require choosing Save As in the individual Download dialogue popup.
    Last edited by gregrocker; 08 Jul 2013 at 18:46.
      My Computer


  3. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       #3

    Open Windows Explorer. Close to the top you will see downloads. Look in there.
      My Computer


  4. Posts : 3,371
    W10 Pro desktop, W11 laptop, W11 Pro tablet (all 64-bit)
       #4

    gregrocker said:
    Normally the default download location is the User's Downloads folder and remain there until changed Options of the Download Manager, available by clicking on the IE Gear icon to access Tools>View Downloads. ...
    The Download Manager in IE10 can also be accessed by pressing Ctrl-j. The list of downloads as well as the download location is maintained there until the list is cleared. Can you see the downloaded files in the list?

    The default download location can be viewed/changed by clicking on the Options link in the bottom left-hand corner.
      My Computer


  5. Posts : 16,132
    7 X64
       #5

    Run IE as admin. See if that helps.
      My Computers


  6. KDA
    Posts : 9
    Windows 7
    Thread Starter
       #6

    Thanks for the quick replies and tips. The problem is whenever I try to download anything via IE10 or Firefox, it says it downloads the content, I then go to the Downloads folder or other specified folder locations, and the content isn't there at all. I can even run a search for the content and its nowhere on the local hard drive. Something in Windows 7 is causing this craziness and its driving my nuts! Running IE or Firefox as admin, unfortunately doesn't work either.

    Any more suggestions would definitely be appreciated...thanks,

    KDA
      My Computer


  7. Posts : 6,330
    Multi-Boot W7_Pro_x64 W8.1_Pro_x64 W10_Pro_x64 +Linux_VMs +Chromium_VM
       #7

    Login to Windows with a different User account and see if files can be saved.
    Turn off UAC and see if files can be saved.
    What Anti-Virus, Anti-Malware, and Firewall programs do you use?
      My Computer


  8. KDA
    Posts : 9
    Windows 7
    Thread Starter
       #8

    UAC didn't change anything with downloading content from either IE10 or Firefox. I have Norton 360 running on the laptop and IE ad Firefox are already on the allowed listing.
      My Computer


  9. Posts : 6,330
    Multi-Boot W7_Pro_x64 W8.1_Pro_x64 W10_Pro_x64 +Linux_VMs +Chromium_VM
       #9

    Did you try using a different User account?
      My Computer


  10. KDA
    Posts : 9
    Windows 7
    Thread Starter
       #10

    Yep, I'm logged in as administrator and the same results with my account.
      My Computer


 
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