Other User - Only Option


  1. Posts : 1
    Windows 7 Home Edition
       #1

    Other User - Only Option


    This morning (2013-07-11), when I turned on my HP Desktop, several Windows updates were automatically processed. Instead of proceeding with the boot to the Windows desktop it presented me with a center screen icon and "Other User". I clicked the icon and it requested a userid and password that I don't have.
    I can't get in? Help!

    Thanks,
    Tom G.
      My Computer


  2. Posts : 280
    Windows 7 Professional 64 bit
       #2

    Hit the Escape key and see if you get other options. Just a wild guess, but it sounds like the computer was put to sleep instead of shut down and is waiting on the user that put it to sleep to resume his / her session.
      My Computer


 

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