normal mode acting like safe mode and now internet not working


  1. Posts : 3
    Windows home premium
       #1

    normal mode acting like safe mode and now internet not working


    Hi all, my laptop has been acting crazy the past couple of days. First of all, I was watching a movie on it and it just shut down. when I tried restarting it in normal mode i would get to the welcome symbol after what seemed an eternity of loading, but then the screen just went black. when I opened in safe mode with networking, everything was fine. So then I went to msconfig and unchecked the two items i was allowed to. rebooted the system and I could get into normal mode again.

    So the problem now is that normal mode is acting like safe mode meaning that the bottom toolbar looks the same as in safe mode as well as any of the other open windows. also, after i tried restarting it again, i get this dialogue when I try to connect to my wifi " the dependency service or group failed to start.".

    thanks for any help.
      My Computer


  2. Posts : 3
    Windows home premium
    Thread Starter
       #2

    also, other hardware is not working such as audio and printers.
      My Computer


  3. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       #3

    Where in msconfig were you and what two items did you change. Please post one of these.

    normal mode acting like safe mode and now internet  not working-boot-msconfig-7-11.png

    Use this method for a screen shot.

    Screenshots and Files - Upload and Post in Seven Forums
      My Computer


  4. Posts : 3
    Windows home premium
    Thread Starter
       #4

    It was under the General tab. the three boxes under " selective start up" I was able to uncheck the second one down.

    ps Sorry,I am unable to take a screen shot since I am accessing this site of my phone.
      My Computer


 

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