New
#1
Newish Dell Inspiron won't fully reboot
Greetings. Forgive the newbiness here. I've been using computers since my Mac+ was helping me Mod dialups on my last Mac, so I'm not exactly new...
I am new to this forum. I first posted my problems on another hobby board where I usually get pretty good advice on just about anything. I first thought I had a virus and that doesn't seem to be the problem. I'm going to repost all of what I stated there to show what I've done to isolate/fix the problem including virus scans/attempts and such. Advice I received will be posted where relevant (I'll leave out the "get a Mac" and "throw it out the window" comments <grin>)
cont.
First the basics: Two year old-ish Dell Inspiron (N5050 if memory serves) running Windows 7, 6g of RAM. I run Avast free edition.
I bought it few from Dell's referb page but it hadn't ever been used before. I think it was the last of the run or something. Shortly after the 1-year warranty ran out, of course, I kept getting a black screen notifying me of a kernel dump telling me to notify the admin and I couldn't reboot into Windows.
After about 20 minutes with Dell's people on the phone, the guy had me reboot and do an F2, then "restore defaults" and "save and reboot" which solved the problem. Since then the same thing happens about every other week but the fix works and I'm good to go again.I relate that to explain that yesterday I got up and wanted to check my email quickly before leaving but the screen was black and had some information on it, but it looked different than the usual problem but I was in a hurry so I didn't bother to read it and just did the usual F2 thing.
So now I can boot into Windows and get to the "choose user" screen and it locks up after I enter my password. I can get into the computer with SafeMode and do almost anything for a while. If I try to run Avast it locks up at 4% (stuck there overnight) I'm trying to run SUPERAntiSpyware and it's locked up on IEDIAGCMD.exe. I doubt that file is the problem because it started going really slow shortly before that one.
Oh, I ran SUPER 3 days ago and was clean.
Oh, and it won't let me set up a boot-check, which is suspicious to me as well.