Shut down unexpectedly


  1. Posts : 3
    Windows 7 ultimate 32 bit
       #1

    Shut down unexpectedly


    Windows
    Problem: Shut down unexpectedly
    Files that help describe the problem:
    071013-22421-01.dmp
    sysdata.xml
    WERInternalMetadata.xml
      My Computer


  2. Posts : 21,004
    Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
       #2

    Hello and welcome Praveen mate just how old is this machine for starters?

    You could try this if you can SF Diagnostic Tool - Using for Troubleshooting that is if you can get the machine running for the download.

    The other thing is can you get into safe mode?? Tap F8 constantly on start up and run
    SFC /SCANNOW Command - System File Checker

    and
    Disk Check
      My Computer


  3. Posts : 3
    Windows 7 ultimate 32 bit
    Thread Starter
       #3

    thanx
      My Computer


  4. Posts : 1,346
    Windows 7 Professional x64
       #4

    praveenshukla said:
    Windows
    Problem: Shut down unexpectedly
    Files that help describe the problem:
    071013-22421-01.dmp
    sysdata.xml
    WERInternalMetadata.xml
    Disable reboot and see if there is a discernable error message. See image for details;

    Windows 7 disable reboot.pdf

    HTH
      My Computer


 

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