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#1
Cannot shutdown, freezes then restarts instead
Hey y'all-
Just built a PC, and long after troubleshooting everything else I still haven't been able to iron out this one. My PC hangs during the "shutting down" screen, and I can see that my mouse and keyboard are off, yet my processor, fans, and mobo are still on. After a good 5-10 minutes, the PC just restarts itself and ends up back in login. I've looked everywhere for a potential fix, and though tons of other people have had this problem, I haven't found very many people who were able to find a working solution. My roommate isn't sure either, and I would rather not have to do a complete reinstall of windows 7 as everything else is running smoothly.
The system:
Windows 7 Professional 64bit
CPU: Intel 4770k
Mobo: Gigabyte 787X-UD3H
RAM: Corsair Vengeance 16Gb
Graphics: MSI Gaming Geforce GTX 760
Sound: Focusrite Scarlett 2i4
I should note that Windows 7 and all of my drivers as far as I can tell are up to date, and I can't tell if there is a particular one holding everything up. I've removed any excess programs with Revo and cleaned up with CCleaner. I've even defragged my HDD and have scanned not only with AVG but with Hitman, so no viruses or malware. I have yet to try this hotfix (You cannot make a computer that is running Windows 7 shut down or sleep) as its been said that this has already been applied in an update, and its stated that it shouldn't be installed unless absolutely needed.
Thanks for looking- and I appreciate any help I can get- I'm at a complete loss on what to do!