need help with uninstalling context menu platinum

Post #7 is a 32 bit version

X86 is 32 bit .

Click here Farbar Recovery Scan Tool

Select the one that goes with your OS either 64-bit or 32-bit

Open Notepad . Inside Notepad paste the highlighted text inside notepad


start
() C:\Users\ela\AppData\Roaming\BrowserCompanion\tcbhn.exe
() C:\ProgramData\IBUpdaterService\ibsvc.exe
(cake bake) C:\Program Files\WDesktop.Updater.exe
HKLM\...\Run: [SweetIM] - C:\Program Files\SweetIM\Messenger\SweetIM.exe [111928 2010-10-13] (SweetIM Technologies Ltd.)
HKLM\...\Run: [DATAMNGR] - C:\PROGRA~1\WI3C8A~1\Datamngr\DATAMN~1.EXE [x]
HKLM\...\Run: [facemoods] - "C:\Program Files\facemoods.com\facemoods\1.4.17.10\facemoodssrv.exe" /md I [x]
HKLM\...\Run: [Otshot] - c:\program files\otshot\otshot.exe -minimize [x]
R2 WebCake Desktop Updater; C:\Program Files\WDesktop.Updater.exe [51992 2013-07-29] (cake bake)
S3 MozillaMaintenance; "C:\Program Files\Mozilla Maintenance Service\maintenanceservice.exe" [x]
S2 otshot; C:\program files\otshot\ZalmanUpdateService.exe [x]
C:\ProgramData\hash.dat
end


Click on File ====> Save As

File Name : Fixlist.txt

Save as type : All Files

Location : Desktop

Click on the [Save] button .

Open FRST tool again from the desktop and click on the [Fix] button . Once complete it will create a new log called Fixlog.txt . Upload the new log created in your reply . It should be on the desktop .

Then run these programs

AdwCleaner

Click here AdwCleaner

Click on Download Now button

Save to the Desktop

Right-click on AdwCleaner.exe and choose

Click on Delete and confirm the prompt.



Your computer will be rebooted automatically. A text file will open after the restart.

Upload the log : The log file is at C:\AdwCleaner[Sn].txt


Download Junkware Removal Toolkit

Click here Junkware Removal Tool to download

Drag the JRT.exe from the Downloads folder to your Desktop

Right click JRT.exe and choose

Once done upload the JRT.txt file

<==== Download Link


<==== Download Link

Click on one of the links above that goes with your Windows 7 bit versions

Save to the Desktop.

Close all windows and browsers

Right click on and choose

Press: SCAN

provide the RKreport.txt (Mode: Scan) in your reply.

Run the apps listed in Post #18