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Windows 7: Windows explorer has stopped working, OLEAUT32.dll

06 Aug 2013   #1
hijlee

Windows 8.1 Pro x64
 
 
Windows explorer has stopped working, OLEAUT32.dll

Hello,

I would like to ask help regarding my problem.
/Win7 x64 Ultimate, filled the system specs/

So after i start my computer and Windows is loeaded i immediatly get the message: windows explorer has stopped working.
After i click on Start again, it works for a good 6 seconds, then again it stops.

Problem signature:
Problem Event Name: APPCRASH
Application Name: explorer.exe
Application Version: 6.1.7600.20658
Application Timestamp: 4b8de304
Fault Module Name: OLEAUT32.dll
Fault Module Version: 6.1.7600.20554
Fault Module Timestamp: 4adeab63
Exception Code: c0000005
Exception Offset: 000000000000ce0a
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1038
Additional Information 1: 9413
Additional Information 2: 9413457001ede2d502c14ffdc798f058
Additional Information 3: ef8e
Additional Information 4: ef8e7c1cc5e2ef67a967de03f23929e5

So far i have tried
-installing vbrun60.exe
-Msvbvm50.exe
-Microsoft Fix it
-replacing with other OLEAUT32.dll
-deleting and replace it with downloaded dll
-did virus scan /nothing found/

Thats all i can remember, and none worked.

Any other ideas suggestions?
Thank you very much in advance.


My System SpecsSystem Spec
.
06 Aug 2013   #2
Ztruker

Windows 10 Pro X64
 
 

See these two threads, especially the response about using regsvr32 to re-registr oleaut32.dll in the 1st one and ruinning sfc in the 2nd one.

Problem Event Name: APPCRASH OLEAUT32.DLL - Microsoft Community

APPCRASH: Explorer.exe Fault Module Name: OLEAUT32.dll
My System SpecsSystem Spec
06 Aug 2013   #3
hijlee

Windows 8.1 Pro x64
 
 

Thank you for your help, i tried both.

/sorry for the raw translation/
The results:

-regsvr32 oleaut32.dll : oleaut32.dll modul was loaded but on calling DllRegisterServer
the system got the following error: 0x80070005

-sfc.exe /scannow : Windows found damaged Windows Resource Protection files, but was unable to fix them.

Any other solutions?

/ edit: i added the CBS log file that was created after the sfc.exe /scannow /
/sorry for cutting it into 3 parts, but the forum wouldnt allow me to upload larger than 1mb txt file in one.


Attached Files
File Type: txt CSB3.txt (607.1 KB, 0 views)
My System SpecsSystem Spec
.

07 Aug 2013   #4
hijlee

Windows 8.1 Pro x64
 
 

Still didnt figured out what caused it, or how it can be solved so i formatted windows and reinstalled. Now it works perfectly. If in the future anyone will have the same problem my advice is save your time and just reinstall it, i messed it with 2 days..
My System SpecsSystem Spec
07 Aug 2013   #5
Ztruker

Windows 10 Pro X64
 
 

Sometimes a reinstall is the quickest and surest way. Sorry I couldn't help though, but glad you got it working.
My System SpecsSystem Spec
07 Aug 2013   #6
Layback Bear

Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
 
 

Just a reminder.
Make sure you install all needed Windows Updates including SP-1 if needed.
My System SpecsSystem Spec
Reply

 Windows explorer has stopped working, OLEAUT32.dll




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