Hibernation failed with error: The request is not supported


  1. bbossoxx
    Posts : 5
    Windows 7, 32 bit
       New #1

    Hibernation failed with error: The request is not supported


    Thank you for the explicit instructions on how to activate hibernation. Unfortunately, I am getting the following message when entering the powercfg -h on:

    Hibernation failed with the following error: The request is not supported.

    The following items are preventing hibernation on this system.
    There are one or more legacy drivers installed:
    VgaSave
    An internal system component has disabled hibernation.


    PLEASE HELP!!! Can I disable the VgaSave driver?

    Thanks in advance.
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  3. A Guy
    Posts : 53,363
    Windows 10 Home x64
       New #2

    Welcome to Seven Forums bbossoxx. The VgaSave is a default system driver. Have you tried updating your display driver? If no help, suggest running the System File Checker

    SFC /SCANNOW Command - System File Checker

    A Guy
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  4. bbossoxx
    Posts : 5
    Windows 7, 32 bit
    Thread Starter
       New #3

    Still No luck


    I ran the System File Checker and there were no errors or other issues reported. Now what do I do?
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  6. archer
    Posts : 7,379
    Windows 7 ultimate x64
       New #4

    Hi

    I too have encountered the here-again, gone-again hiberfil.sys problem. And I too have an OS partition with a 16kb cluster size. Clearly, there is a bug in Windows 7 RTM (64-bit) that is related to cluster size, not video drivers. I have, however, found a workaround. Use Group Policy to run "powercfg -h on" at startup and "powercfg -h off" at shutdown. This keeps the hibernation file from being deleted every other reboot.
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  7. bbossoxx
    Posts : 5
    Windows 7, 32 bit
    Thread Starter
       New #5

    Thanks. But I have no idea what you mean by "Use Group Policy to run "powercfg -h on" at startup and "powercfg -h off" at shutdown"!!!
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  8. archer
    Posts : 7,379
    Windows 7 ultimate x64
       New #6

    I followed this link, when I had this issue. I hope you will also be able to fix your issue.

    Configuring a Power Plan with Group Policy Preferences (by Alan Burchill) - Group Policy Team Blog - Site Home - TechNet Blogs
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  10. bbossoxx
    Posts : 5
    Windows 7, 32 bit
    Thread Starter
       New #7

    Interesting, but my system is not allowing me any hybrid sleep options or hibernation in the menu!
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  11. YoYo155
    Posts : 3,056
    Windows 10
       New #8

    Can you please upload the MSINFO32 file?

    Start> RUN> "MSINFO32" without the quotes then hit [Enter].
    In "MSINFO32" go to, File> Save> name it your user-name and upload.
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  12. bbossoxx
    Posts : 5
    Windows 7, 32 bit
    Thread Starter
       New #9

    YES!!! THANK YOU! It worked!!!!!!!
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  13. kingmky
    Posts : 1
    WINDOWS 10 PRO x64
       New #10

    Same Problem with Win 10x64


    I have same issue and not fix
      My Computer
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