Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Help with performance information and tools - Advanced System Info

11 Aug 2013   #1

Windows 7 Home Premium 64bit
Help with performance information and tools - Advanced System Info

I am curious about the Windows Error Reporting under the Software category in System Information from the control panel Performance Information & Tools Advanced System Information.

I see quite a few errors, which I don't recall seeing in exhaustive searches through all the Event Logs. But no idea if these are pertinent or useful, or how to save or print this report, etc. I have not found anything useful on online about this particular error reporting.

Note that my even finding this info is due to my having many system crashes BlackSOD, new GraySOD, etc. for weeks now, with no useful errors in the Event Log, no diagnostics report significant errors (only driver performance delays from standby mode, which I don't even notice). I am resisting a reinstall of Windows 7 until I get another hard drive, and still hoping to find a simple manageable cause for my problems.

My System SpecsSystem Spec
11 Aug 2013   #2

7 x64 Ultimate

Have you tried a basic registry cleaner like CCLeaner? Bad drivers can very hard to find - I've never had much luck with Windows error reporting myself. The time it takes to sleuth it and fix it, is less than the time it takes to restore or reinstall.
My System SpecsSystem Spec
12 Aug 2013   #3

Windows 7 Home Premium 64bit

Thank you, I think I have tried almost everything... including getting some help with minidump info. A disk check two months ago cleared up the BlueSOD, but not the black screen or the (new) grey grid screen crashes that are becoming more frequent. These may correlate with photo/image viewing or manipulation (but that may be just my perception). I am planning a reinstall of Windows when the new hard disk arrives. Next plan, as my system is a bit old, is a new video card? and/or a new motherboard ... aargh!
My System SpecsSystem Spec

12 Aug 2013   #4

Windows 10 Pro

Please post in the forums here for your issue since your having blue screens:

BSOD Help and Support - Windows 7 Help Forums

We can help you find out what is going on. Read the posting instructions sticky.
My System SpecsSystem Spec
12 Aug 2013   #5

Windows 7 Home Premium 64bit
Actually no BSOD, just black screens, hung, no dumps

My problem is not actually Blue SOD, but black SOD :-(

I am getting a black screen frequently, seems to be when using either Windows Photo Viewer (via Explorer "Preview") OR Corel PSP X5 my image s/w of choice.

System is hung, does not respond to Ctrl-Alt-Del, etc. Generally I have to recycle power and restart. There are no error events in the system log prior to shutdown (& often no info or other events for 4-10 minutes prior to black screen), but at reboot I get an error that indicates an unexpected shutdown at approx. the time of the black screen. No other information, and NO dump files.
My System SpecsSystem Spec
14 Aug 2013   #6

Windows 7 Home Premium 64bit
Black screens may be connected to power save sleep

After some further consideration, and desperation, I tried turning OFF all system power saving sleep. And VOILA, no black screens for 36 hours! There was nothing in logs about power saving sleep... and just the references to unexpected shutdown on reboots, so this was certainly not a case of normal power saving sleep which logs a standard series of info msgs. But I will take what I can get...
My System SpecsSystem Spec

 Help with performance information and tools - Advanced System Info

Thread Tools

Similar help and support threads
Thread Forum
Speccy - Advanced System Information Tool
How to Use Speccy to View Your System Information in Windows What is Speccy? "Speccy, developed by Piriform, is a freeware system information tool for personal computers. Speccy gives users detailed statistics on every piece of hardware, including CPU, Motherboard, RAM, Graphics Cards,...
How to get deep info on System Tools and Computer Management
I would like to get more knowledge on system tools and computer management focusing only on how they can help in a troubleshooting. I was humiliated in a job test and so I am trying to avoid that it happens again .... In internet I found the standard things....I would like to get as much knowledge...
Performance & Maintenance
Bairly readable text size in performance info tools
Please ignore my bad English and Sorry if this is the wrong place to post this. I have a 1366x768 screen laptop. In some Performance Information Advance tools i have cluttry very small and hardly readable text. i have only noticed this problem in these two windows dont know if it appears...
Performance & Maintenance
How to edit system information [Not OEM Info] ??
Hello. Is it possible to change the system information (OS Version, Service Pack etc.) ? I don't want to change the OEM information because I know how. I want to change it to : Windows Emax SP5 or something like that. Please Help :)
msinfo32.exe system information incorrect info, how to edit it?
Hi, I am fairly new and in search of some help here on the forums. I have recently bought a computer from a friend (2nd hand). I ran msinfo32.exe in the run box and it shoot out the system information. On there I notice that the manufacture was incorrect and so it the model number. The...
General Discussion

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 02:26.
Twitter Facebook Google+