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Windows Explorer is not responding. APPCRASH
Hey Guys, There is a major problem here. Please help me out.
I have an Acer netbook (OS: windows 7 starter). Its only been 10 months since the purchase.
I was online yesterday downloading stuff from utorrent, youtube, and surfing the web by firefox.
At first the firefox crashed and on the message display i restarted it as would happen on any ordinary day.
but it crashed again within few minutes, this is unusual.
This time after crashing, the message displayed/ the dialogue box was "Windows Explorer is not responding".
two options were given, 1- check online for solution and restart windows explorer, 2- restart windows explorer.
No matter what option i choose, after maximum of 1 sec of the restart, the dialogue box reappears!
I cannot do anything, cannot open a file, delete anything, cannot open "my computer", everything is blocked since the "windows explorer is not responding" nothing except the dialogue box is working!
I cannot even shut down the computer from the start menu, have to do it by pressing and holding the power button, due to which the computer before starting up again asks if i want to start windows normally or with safe mode -> i have tried safe mode, but the problem is still the same.
I managed to restore the system to three days earlier point, but the problem is still there somehow!!!
Please, ANY help is more than appreciated.
Thanks Everyone
below is the extra information displayed in the dialogue box. There is more to it, if anyone wants i can type that too...
Problem Event Name: APPCRASH
Application Name: explorer.exe
Fault Module Name: xvidcore.dll
Exception Code: c0000005
Exception Offset: 000693f3
Last edited by juniorgeek; 15 Aug 2013 at 13:08.