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#1
System shut off during McAfee uninstall, can't run system restore
So, about an hour and a half ago now, I was tasked to help remove some annoying anti-virus stuff from my mom's computer. So, I start uninstalling McAfee. At this point the cord was stretching across the room, so I decided I'd pull out the charger to put it on my lap. I didn't realize the battery was missing, so it shut off. I knew right then and there that that wasn't good. So, I started it back up, got to the start screen with the familiar four spheres, then once the flag was completed, it switched to a dark gray screen, with the cursor still there. Let it stay there a while, nothing happened. At this point I knew I should just jump straight to a system restore. So I made a system repair disc with my laptop, went to the system repair settings, and tried to repair it first. It didn't even detect an error with start-up, so it's something unrelated to the startup process. I then continued to try a system restore from a few hours prior. I got an error message, and it said something along the lines of "Couldn't extract file (D:\Program Files\mcafee\msk\mskLI.inf)". I don't know what it would actually say in English, since the system is Norwegian, but that's what the wording translated to anyway. Tried with older restore points, and the same thing happened to all of them. Do I have to resort to reverting to factory settings? Is there something else that can be done to fix it? Am I just dumb?
If it helps, this was directly after a system update, which may be the original system restore point.