Windows 7 explorer keeps crashing then restarting

Page 1 of 2 12 LastLast

  1. Posts : 12
    Windows 7 Home Premium 64 bit
       #1

    Windows 7 explorer keeps crashing then restarting


    Guys, i've had this problem for quite some time but couldn't be bothered to fix it till now. I cant even transfer files from my external hard disc to my computer without windows explorer crashing. I've tried booting up in safe mode but it also happens, also tried sfc/scannow and chkdsk. Any help is much appreciated.


    Faulting application name: explorer.exe, version: 6.1.7601.17567, time stamp: 0x4d672ee4
    Faulting module name: ntdll.dll, version: 6.1.7601.18205, time stamp: 0x51dba4e7
    Exception code: 0xc0000005
    Fault offset: 0x0000000000053290
    Faulting process id: 0x%9
    Faulting application start time: 0x%10
    Faulting application path: %11
    Faulting module path: %12
    Report Id: %13

    these are the details of the crash
      My Computer


  2. Posts : 4,566
    Windows 10 Pro
       #2

    If it is happening even in safe mode, this would usually indicate a problem with the actual os itself.

    Try the following:
    SFC /SCANNOW : Run in Command Prompt at Boot

    SFC /SCANNOW Command - System File Checker

    Repair Install
      My Computer


  3. Posts : 20,583
    Win-7-Pro64bit 7-H-Prem-64bit
       #3

    See if this describes your actions leading to the error,
    Right-click is slow or weird behavior caused by context menu handlers
      My Computer


  4. Posts : 12
    Windows 7 Home Premium 64 bit
    Thread Starter
       #4

    Thanks for replying guys. I tried the sfc method but it doesnt work, while that isn't really my problem
    After reading the sfcdetails, i think theres a problem with the Chinese language thing
    sfcdetails.txt
      My Computer

  5.   My Computer


  6. Posts : 12
    Windows 7 Home Premium 64 bit
    Thread Starter
       #6

    Hm..my laptop is an Asus too. Too bad i dont have the Windows 7 installation disc with me.
      My Computer


  7. Posts : 17,322
    Win 10 Pro x64
       #7

    unglapungla said:
    Hm..my laptop is an Asus too. Too bad i dont have the Windows 7 installation disc with me.
    That's what I meant by common occurrence, there's a link for installation disc downloads in the tutorial.

    Repair Install
      My Computer


  8. Posts : 12
    Windows 7 Home Premium 64 bit
    Thread Starter
       #8

    Hey guys after deleting the asus web manager my problems seem to go away. But now I can't boot computer to windows it keeps asking me to select proper boot device....
      My Computer


  9. Posts : 17,322
    Win 10 Pro x64
       #9

    Try this,

    Startup Repair

    It may be necessary to run it 3 times with reboots in between,

    Startup Repair - Run 3 Separate Times
      My Computer


  10. Posts : 12
    Windows 7 Home Premium 64 bit
    Thread Starter
       #10

    When I tried startup repair it said the problem can't be fixed..

    Now I can't even boot my laptop without blue screening . Really need some help here as startup repair does not work too
      My Computer


 
Page 1 of 2 12 LastLast

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 01:31.
Find Us