Computer freezes randomly for a few seconds

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  1. Posts : 9
    Windows 7 Home Premium 64bit
       #1

    Computer freezes randomly for a few seconds


    Hi all, SevenForum members! I desperately need some help over here. I had a serious BSOD and freeze problems until I was convinced to clean install my PC and reinstall the OS. Well, this method has fixed my BSOD problem but not the freeze problem. The freeze problem is somehow occurred randomly for a few seconds and RARELY it can freeze up my whole PC that I need to hard reset my PC. This problem has been irritating me now

    Any reply is appreciated. Thanks in advance.
      My Computer


  2. Posts : 7,380
    Windows 7 ultimate x64
       #2

    Hi Crazy6a3er, Welcome to Seven Forums.

    As mentioned by you that you did a clean install of OS. BSOD is gone, but the freeze is still present. When you installed OS on your hard drive (HDD), did you take the backup and format the complete HDD? Because, the freezing issue can happen by virus or malware. What normally is done that we install a new OS and the virus still remains in the parts of the HDD. Reinstalling the OS can stop the BSOD but it will start affecting the system again causing freezes, crashes and ultimately BSODs.

    I will suggest you to run anti virus program, Malwarebytes : Free anti-malware download and check for any potential dangers. Once the scan is complete, check again.

    If the problem still persists, you can take the backup of your HDD and format it completely and do a "clean" install of OS.
      My Computer


  3. Posts : 9
    Windows 7 Home Premium 64bit
    Thread Starter
       #3

    I've 4 HDD and I only did a clean install on C:drive where the OS was installed. I had ran Avira anti virus to full scan my PC and no virus was detected. Never use Malwarebytes, might give it a try. Thanks for your suggestion btw.
      My Computer


  4. Posts : 1,454
    Microsoft Windows 8.1 64-bit Professional
       #4

    Hello Crazy6a3er and welcome to the SevenForums,

    Although freezes and BSOD's aren't my specialty and I will most likely be unable to help you here, it would be useful for us if you could upload the .zip file created by the SF diagnostic tool by following this tutorial.


    Good luck and keep us posted,
    Nommy
      My Computer


  5. Posts : 4,049
    W7 Ultimate SP1, LM19.2 MATE, W10 Home 1703, W10 Pro 1703 VM, #All 64 bit
       #5

    Hardware?


    Have you checked the HDD for errors using "Check Disc" and the manufacturer's HDD tools?

    Also, check that your cables are securely seated in the HDD and motherboard sockets.

    One of my SATA cables worked itself loose (somehow) recently.
    I couldn't boot, or use my DVD drives, thus no repair tools.
    It caused me some moments of panic.
      My Computer


  6. Posts : 9
    Windows 7 Home Premium 64bit
    Thread Starter
       #6

    nommy the first said:
    Hello Crazy6a3er and welcome to the SevenForums,

    Although freezes and BSOD's aren't my specialty and I will most likely be unable to help you here, it would be useful for us if you could upload the .zip file created by the SF diagnostic tool by following this tutorial.


    Good luck and keep us posted,
    Nommy
    I scanned the PC with anti-virus and Malwarebytes and it detected some malware threats so I deleted them but the problem still persists.

    BTW, I have uploaded a Event Viewer's screenshot and I assume that error is causing me the PC freeze.
    Attached Thumbnails Attached Thumbnails Computer freezes randomly for a few seconds-capture.png  
    Computer freezes randomly for a few seconds Attached Files
    Last edited by Crazy6a3er; 29 Aug 2013 at 06:52.
      My Computer


  7. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #7

    Your systeminfo.txt file is empty - run the tool again carefully and re-upload the information

    Computer freezes randomly for a few seconds-capture.png
      My Computer


  8. Posts : 9
    Windows 7 Home Premium 64bit
    Thread Starter
       #8

    Golden said:
    Your systeminfo.txt file is empty - run the tool again carefully and re-upload the information

    Computer freezes randomly for a few seconds-capture.png
    OK. I have fixed it.
      My Computer


  9. Posts : 3,056
    Windows 10
       #9

    Your MSINFO32 file is corrupt, upload a new version.
    Start> RUN> MSINFO32 and hit [Enter].
    In MSINFO32 go to, File> Save> name it your user-name zip and upload.

    These entries are found in the SysEvent text file:
    Code:
    Event[26514]:
      Log Name: System
      Source: Disk
      Date: 2013-08-29T18:24:48.077
      Event ID: 7
      Task: N/A
      Level: Error
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: Chris-PC
      Description: 
    The device, \Device\Harddisk1\DR1, has a bad block.
    Code:
    Event[26057]:
      Log Name: System
      Source: Disk
      Date: 2013-08-28T14:15:20.012
      Event ID: 7
      Task: N/A
      Level: Error
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: Chris-PC
      Description: 
    The device, \Device\Harddisk2\DR2, has a bad block.
    Start backing up your data now as your HDDs might be failing.
      My Computer


  10. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #10

    There don't appear to be any .dmp files, so lets assume its not BSOD'ing for now. Try this:

    1. Click Start
    2. In the search box, type cmd
    3. In the list that appears, right-click on cmd.exe and choose Run as administrator
    4. In the command window that opens, type sfc /scannow and hit enter.

    Report the output from the command window once it finishes.

    More detail: SFC /SCANNOW Command - System File Checker
      My Computer


 
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