Heat Damage or Virus?

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  1. Posts : 162
    Microsoft Windows 7 Home Premium 64-bit
    Thread Starter
       #51

    loaded computer in safe mode with command prompt.. it stopped the scan in verification phase stating "windows resource protection could not preform the requested operation"
      My Computer


  2. Posts : 467
    Linux Mint 15 "Olivia" x32
       #52

    please open adwclener and do the following (if you believe that is what caused the problem this time around)
    On the top there should be a bar that says File, Tools, and help click on the tools dropdownn menu and select quarantine Manager and restore the files it may have removed, if this fixes the problem, we will go more in depth into adwcleaner and remove the virus's :)

    --and why safe mode? did it work i normal mode, if it does then do that, make sure you run it as Administrator via the right click menu :) then continue to the above instructions if it does not fix the problem
      My Computer


  3. Posts : 467
    Linux Mint 15 "Olivia" x32
       #53

    I also noticed you have Hitman Pro installed on your computer, do you know where the log for that is?
    --or rather, did anyone instruct you to make one?
      My Computer


  4. Posts : 467
    Linux Mint 15 "Olivia" x32
       #54

    Although, I'm starting to believe that the best option right about now is doing a clean install of windows, or to see if you can do a factory reset or system restore. IF you can do a system restore, we may be able to start over and fix the problem again! lol, but, about now, the best option is a clean install of windows, unless, of course, you would still like to try and crack this, but it's your choice.
      My Computer


  5. Posts : 162
    Microsoft Windows 7 Home Premium 64-bit
    Thread Starter
       #55

    no adwcleaner didn't cause any problems, most of my recovery tools and diagnostics were not working from the start..going to try the command prompt again in admin mode and see if the scan completes..
      My Computer


  6. Posts : 162
    Microsoft Windows 7 Home Premium 64-bit
    Thread Starter
       #56

    i cant even access the recovery tools to do a clean install, and i never backuped my image to dvd this is why im trying to crack this, otherwise i would do a factory reinstall.. if i could get a legal copy of an os win 7 image and someone walk me through on how to reformat i would..after i do all i can
      My Computer


  7. Posts : 467
    Linux Mint 15 "Olivia" x32
       #57

    okay, just to clarify, you can boot normal, in safe mode, ad safe mode w/ command prompt. Correct? Can you boot into Startup repair?
      My Computer


  8. Posts : 162
    Microsoft Windows 7 Home Premium 64-bit
    Thread Starter
       #58

    i can boot into normal, with network, and command prompt, have not tried startup repair, unless thats the f8 option when you turn the computer on, then i can't since it takes me strat to load screen, all my diagnostic tools have been slowly dissappearing. im going to get the logs from hitman, just a sec
      My Computer


  9. Posts : 467
    Linux Mint 15 "Olivia" x32
       #59

    need directions for hitman?
      My Computer


  10. Posts : 162
    Microsoft Windows 7 Home Premium 64-bit
    Thread Starter
       #60

    just ran hitman pro. it was disabled but it had a feature to enable it since it stated a virus had disabled it or something like that, this is the log i got
    Heat Damage or Virus? Attached Files
      My Computer


 
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