new laptop: BIOS locked by password

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  1. Posts : 4,466
    Windows 10 Education 64 bit
       #11

    NikDorado said:
    No ways to remove the password without returning it?
    There are ways but it not a good idea to talk about them here. Don't take this the wrong way but we have no way to know that this laptop wasn't lost or stolen. Telling you how to cheat the password would just get us in trouble with the admins. If you call the manufacturer and can prove ownership they should be able to help you sort it out. That or return it, that's the best advice I can give you. Good luck.
      My Computer


  2. Posts : 760
    Thread Starter
       #12

    I think I'll return it... Thanks for your help.
      My Computer


  3. Posts : 31,250
    Windows 11 Pro x64 [Latest Release and Release Preview]
       #13

    More and more manufacturers are adding extra security to laptops, some, like dell, are actually adding an extra layer of security to laptops designed for the business market, especially since well publicized incidents of laptops being mislaid that contained critical government information

    This can sometimes be accidentally triggered by a power spike - in the case of Dell systems the password may be discovered by use of a software program, from the ID and serial numbers - this program is only available to the official support centres.

    If you contact your manufacturers and can provide suitable proof of ownership they may be able to supply you with a password via email and thus not require the system to be physically returned
      My Computers


  4. Posts : 760
    Thread Starter
       #14

    Thank you. Now I'll try to contact MSI.
    Also If I register my product could I receive more assistance?
      My Computer


  5. Posts : 31,250
    Windows 11 Pro x64 [Latest Release and Release Preview]
       #15

    It's always a good idea to register, the more information the manufacturer has the more quickly any issues tend to be solved :)
      My Computers


  6. Posts : 760
    Thread Starter
       #16

    I hope they will dolce this annoying issue.. If they will not, I'll send back this laptop....
      My Computer


 
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