My Sony laptop is behaving strange

Contact Samsung tech support to find out what tool is used to test the SSD's. They may still be under warranty and they can go bad. Try to disable it also to see if it resolves the problem. Maybe you can physically pull it out.

Check also for a firmware update for the SSD's. The diagnostics tool may be nearby on that downloads page. I would ask them directly if not. If less than a year old the SSD's must be made right or replaced by Samsung Tech Support.

I would test the RAM for 5-6 passes to stress it following the steps in RAM - Test with Memtest86+
You can also carefully remove a stick to see if it resolves, then check in slot for debris to blow out with compressed air. Then try the other stick.

gregrocker said:

There should be a SATA controller setting somewhere in the BIOS. Can you post back camera snaps of each BIOS tab so we can try to spot it?

Were there no other options for RAID but on or off?

Look also in BIOS setup for the keyboard as you might be able to disable it.

Have you run the HD diagnostics yet on both HD's? It will tell you in Device Manager what is their model - google if it's a string and that will tell you. Since the RAID controller said the second HD was in error, it needs to be tested to see if it might be interfering. Bad code could even be causing the problem, which is why I asked you to disable it if you can find that setting in BIOS.

Win7 doesn't much like RAID as all we see here are problems with it, so the attempt was to see if that solved your issue and try an install to one HD saving the other for storage and backup perhaps even another OS. But after that it does start to point more directly to the keyboard so I would try to disable it in BIOS, disable it in Device Manager, or google for a disassembly or replacement video for your exact model to see how you would access it's wire to unplug.

Greg when I managed to get the BIOS to show RAID and it only had hide or show as options. It brought up a screen with the following - Port Drive Model Serial # Size Type/Status (Vol ID)
0 SAMSUNG MMCRE64G 00S913SY913A0644 59.6GB Member Disk (0)
5 SAMSUNG MMCRE64G 00S913SY913A0600 59.6GB Error Occurred (0)
Press <CTRL-I> to enter Configuration Utility..................
when I pressed CTRL and I the menu below appeared. I only wanted to get into option 3, but I can only assume the other options if selected would take me to another menu
MAIN MENU
1. Create RAID Volume 3. Reset Discs to Non-RAID
2. Delete RAID Volume 4. Recovery Volume Options
5. Exit

Try Deleting the RAID volume first, then Reset to Non-RAID, to see if that's more complete. Remember to save and exit.

Can you take camera snaps of all your BIOS tabs including this one? Screenshots and Files - Upload and Post in Seven Forums

Screen shots as requested will post more when I can get into the screens as it not behaving again

gregrocker said:

Try Deleting the RAID volume first, then Reset to Non-RAID, to see if that's more complete. Remember to save and exit.

Can you take camera snaps of all your BIOS tabs including this one? Screenshots and Files - Upload and Post in Seven Forums

when I put the 1 SSD bk in after turning off RAID there was no option for delete volume it just showed as un allocated space as per clean install

it froze like this and I left for about 10 mins before using my circular motion trick to force shutdown


Device Manager in the windows 7 that I got into a profile




Showing the only SSD installed

See the row of 7s in the search box they appear on there own 1 at a time and fill the box generally its 7s but it can be different things


This shows bottom right of screen that it doesnt thing this version is genuine yet its the ISO from the site this forum sent me to.

When I tried to install the BIOS it refused saying the BIOS is currently up to date. Yet a new brick wall. Its a shame I cant video whats happening as its so weird. Another symptom happened when I tried to shut down it stalled so I waited about 10mins still no joy so did my circular trick and it shut down big time with even the green on light going off. Nothing would get it to boot for ages. Then doing my circular trick the numbers lock light lit up without the power light being on, then it went dead again. So I left it with the power lead disconnected for about 10 mins. Now its bk to the way it was needing the circular motion trick to move the system along each step of loading

I was unable to run the RAM test possibly because of the values I cant seem to change in BIOS to boot from ext drive to load from the usb. So ive tried all possible RAM removal and swap over tests including both removed or 1 in only. When I get into BIOS the ghost alters my choices before I can save. I cant eliminate BIOS infection without being able to reflash it and I cant do that as its the latest version. Talk about going round in circles.

these are the screen shots after I selected external drive for boot in the hope it would go to the usb drive to run the memory test


I try to boot with usb plugged in and no matter what I try it wont move on. the numbers lock light is on, the usb is lit and the laptop power light is on but thats it.