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#21
Okay, I am not a whiz at "fixing" things like this. I do have a HP "D" or "Recovery" drive (I assume that's what you mean by partition). I do not think I have to do a clean install...I just don't know a lot about the info you folks are throwing at me.
As for cleaning my PC. I used canned air and blow out the back part of it from time to time. I do not "open up" the case however.
What I am asking is why doesn't Scannow work the first time? Why does it take three times? I have no problem giving it a shot......just doesn't make sense to me that's all.
Please bear with me I am not a PC guru.