A problem caused the program to stop working.....

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  1. Posts : 7
    windows 7 ultimate 64 bit
       #1

    A problem caused the program to stop working.....


    Hello

    Could you please guys help me with this ?

    I reinstalled twice fresh windows 7 install to get rid off this problem , but couldn't.I switch programs on , then after 10-15 sec says " A problem caused the program to stop working" .... and it shuted down the softwares, but pC still works fine , no BSOD whatsoever...

    I think I have did as it suppose do be done with my system...All drivers installed in proper way.. Windows 7 ultimate 64 bit, all drivers up to date ....

    I include errors and couple of warnings below

    Code:
    Faulting application name: QMPlayer.exe, version: 5.0.0.121, time stamp: 0x499ce5ce
    Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
    Exception code: 0xc0000005
    Fault offset: 0x07350048
    Faulting process id: 0x15fc
    Faulting application start time: 0x01ceaadb845ebb8c
    Faulting application path: C:\Program Files (x86)\Quintessential Media Player\QMPlayer.exe
    Faulting module path: unknown
    Report Id: d4c9bca7-16ce-11e3-b8e4-0026832c2253
    =============================================
    
    The Apache service named  reported the following error:
    >>>  httpd.exe: Could not reliably determine the server's fully qualified  domain name, using 169.254.41.81 for ServerName     .
    
    ===============================================
    
    The  program setup.exe version 14.0.4755.1000 stopped interacting with  Windows and was closed. To see if more information about the problem is  available, check the problem history in the Action Center control panel.
     Process ID: 1910
     Start Time: 01ceaa85f92ff8f9
     Termination Time: 8
     Application Path: H:\03.04.2013\Office x86 SP1 + updates\setup.exe
     Report Id: 
    ================================================================
    
    Activation  context generation failed for  "H:\new_PC_backup\robmir\Downloads\SoftonicDownloader_for_imageshack-uploader.exe".Error  in manifest or policy file "" on line . A component version required by  the application conflicts with another component version already  active. Conflicting components are:. Component 1:  C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16661_none_420fe3fa2b8113bd.manifest.  Component 2:  C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16661_none_fa62ad231704eab7.manifest.
    =======================================================
    
    The  program setup.exe version 14.0.4755.1000 stopped interacting with  Windows and was closed. To see if more information about the problem is  available, check the problem history in the Action Center control panel.
     Process ID: 1910
     Start Time: 01ceaa85f92ff8f9
     Termination Time: 8
     Application Path: H:\03.04.2013\Office x86 SP1 + updates\setup.exe
     Report Id: 
    =============================================================================
    
    Faulting application name: QMPlayer.exe, version: 5.0.0.121, time stamp: 0x499ce5ce
    Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
    Exception code: 0xc0000005
    Fault offset: 0x07350048
    Faulting process id: 0x15fc
    Faulting application start time: 0x01ceaadb845ebb8c
    Faulting application path: C:\Program Files (x86)\Quintessential Media Player\QMPlayer.exe
    Faulting module path: unknown
    Report Id: d4c9bca7-16ce-11e3-b8e4-0026832c2253
    ===============================================
    
    And couple of warnings below :
    =================================================
    
    Windows  detected your registry file is still in use by other applications or  services. The file will be unloaded now. The applications or services  that hold your registry file may not function properly afterwards.  
    
     DETAIL - 
     1 user registry handles leaked from \Registry\User\S-1-5-21-3310116943-4009713864-2203731938-1000:
    Process  3512 (\Device\HarddiskVolume3\Windows\System32\msiexec.exe) has opened  key  \REGISTRY\USER\S-1-5-21-3310116943-4009713864-2203731938-1000\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts
    
    =============================================================
    Updates  to the IIS metabase were aborted because IIS is either not installed or  is disabled on this machine. To configure ASP.NET to run in IIS, please  install or enable IIS and re-register ASP.NET using aspnet_regiis.exe  /i.
    ============================================================
      My Computer

  2.    #2

    What is QMP and why are you using it? I sounds like the kind of dodgy player that sneaks viruses onto the PC. I would only use WMP, QT, or for codecs they won't play use VLC open-source. These are the most highly regarded players.

    When you say you've reinstalled repeatedly, how close did you come to a perfect install which is the same as for Clean Reinstall - Factory OEM Windows 7 Did you boot the installer to delete all partitions during install, the most basic step to getting a clean reinstall? If you're reinstall didn't measure up to the one in the link I'd redo it and stick with the tools and methods which work written there which work best for Win7,.
      My Computer


  3. Posts : 7
    windows 7 ultimate 64 bit
    Thread Starter
       #3

    Hi thanks for quick response

    Where did you get the info that QMP is a doggy player with nasty viruses ????

    yes, clean install means formatting my SSD and do CLEAN install !

    By the way Ashampoo Photo commander 11 crashes too..Do I have to use Adobe Photoshop in this case ?
      My Computer

  4.    #4

    Likewise no one here recommends Ashampoo anything. It is the very worst crapware.

    Formatting is a tiny step which would perform itself if you forget and does not describe the process I linked for you which is about Best Practices for what works best with Win7, based on tens of thousands of installs we've helped with here making us the top tech forums on the web.

    But now we have a better idea of where you're coming from.

    Where did you get Win7 Ultimate and how is it activated?
      My Computer


  5. Posts : 7
    windows 7 ultimate 64 bit
    Thread Starter
       #5

    Well,I am curious, when yo say " We have now better idea"..What you mean We ??? Who ? You ? Your friends ? All supporters in this forum ? Whole workers of Microsoft or USA ?

    Windows 7 ultimate 64 bit, box version with 2 cds, ( not a Chinese fake copy ) activated on-line by Microsoft and I use this system for 2 year snow ?
    I don't need really copy and burn ISO disks, if I have a genuine windows 7 in front of me, which I bought from Microsoft authorised dealer...
    And never had any problem before.. Is that enough info regarding the sytem ?
    I dont want to do clean install. , as I said I already did it...I never back up any files, just formatted the SSD and did clean install...
    Is there any option advising me , what you can recognize the problem in errors, I included ?
    I think that installing again new windows its not a option for me...
      My Computer


  6. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #6

    These errors indicate a significant issue with the underlying installation:

    Code:
    Activation context generation failed for "H:\new_PC_backup\robmir\Downloads\SoftonicDownloader_for_imageshack-uploader.exe".Error in manifest or policy file "" on line . A component version required by the application conflicts with another component version already active. Conflicting components are:. Component 1: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16661_none_420fe3fa2b8113bd.manifest. Component 2: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16661_none_fa62ad231704eab7.manifest.
    Code:
    \Registry\User\S-1-5-21-3310116943-4009713864-2203731938-1000:
    Process 3512 (\Device\HarddiskVolume3\Windows\System32\msiexec.exe) has opened key \REGISTRY\USER\S-1-5-21-3310116943-4009713864-2203731938-1000\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts
    Please do the following:

    1. Download and save this tool to your desktop:
    http://go.microsoft.com/fwlink/?linkid=52012

    2. Run the tool, and then click Copy - ignore any errors if they appear

    3. Use CTRL+V to paste the results of the tool here in your next reply
      My Computer


  7. Posts : 7
    windows 7 ultimate 64 bit
    Thread Starter
       #7

    Code:
    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    
    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-2CVY9-38KQJ-8D9W6
    Windows Product Key Hash: mRd/siWAvoF2woMOxh5xavrzzUI=
    Windows Product ID: 00426-292-6957611-85350
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7601.2.00010100.1.0.001
    ID: {CE8D006B-2F87-4551-A9E9-DE3E6E5BC954}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Ultimate
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.130318-1533
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A
    
    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    
    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002
    
    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002
    
    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
    
    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed
    
    File Scan Data-->
    
    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{CE8D006B-2F87-4551-A9E9-DE3E6E5BC954}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-8D9W6</PKey><PID>00426-292-6957611-85350</PID><PIDType>5</PIDType><SID>S-1-5-21-3310116943-4009713864-2203731938</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>3602</Version><SMBIOSVersion major="2" minor="6"/><Date>20121031000000.000000+000</Date></BIOS><HWID>5D713707018400FE</HWID><UserLCID>0415</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  
    
    Spsys.log Content: 0x80070002
    
    Licensing Data-->
    Software licensing service version: 6.1.7601.17514
    
    Name: Windows(R) 7, Ultimate edition
    Description: Windows Operating System - Windows(R) 7, RETAIL channel
    Activation ID: ac96e1a8-6cc4-4310-a4ff-332ce77fb5b8
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00426-00170-292-695761-00-1033-7600.0000-2482013
    Installation ID: 004843033991441273865934489734612820178564878885212182
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: 8D9W6
    License Status: Licensed
    Remaining Windows rearm count: 4
    Trusted time: 2013-09-06 13:25:14
    
    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: N/A
    HealthStatus: 0x0000000000000000
    Event Time Stamp: N/A
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    
    
    HWID Data-->
    HWID Hash Current: PAAAAAEAAgABAAEAAgAFAAAAAwABAAEAln3kxgybfOkaXS4/DpqsizC6zAGUiAbpvX7PqgdD1OFUPS5z
    
    OEM Activation 1.0 Data-->
    N/A
    
    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information: 
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            ALASKA        A M I
      FACP            ALASKA        A M I
      HPET            ALASKA        A M I
      MCFG            ALASKA        A M I
      SSDT            SataRe        SataTabl
      SSDT            SataRe        SataTabl
      SSDT            SataRe        SataTabl
      BGRT            ALASKA        A M I
      My Computer


  8. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #8

    Code:
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Please follow this link to validate the installation:

    Genuine Microsoft Software

    You will be offered a download of MSE - just ignore it - close the browser and post a new copy of the MGADIAG report.
      My Computer


  9. Posts : 7
    windows 7 ultimate 64 bit
    Thread Starter
       #9

    Code:
    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    
    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-2CVY9-38KQJ-8D9W6
    Windows Product Key Hash: mRd/siWAvoF2woMOxh5xavrzzUI=
    Windows Product ID: 00426-292-6957611-85350
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7601.2.00010100.1.0.001
    ID: {CE8D006B-2F87-4551-A9E9-DE3E6E5BC954}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Ultimate
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.130318-1533
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A
    
    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    
    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002
    
    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002
    
    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
    
    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed
    
    File Scan Data-->
    
    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{CE8D006B-2F87-4551-A9E9-DE3E6E5BC954}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-8D9W6</PKey><PID>00426-292-6957611-85350</PID><PIDType>5</PIDType><SID>S-1-5-21-3310116943-4009713864-2203731938</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>3602</Version><SMBIOSVersion major="2" minor="6"/><Date>20121031000000.000000+000</Date></BIOS><HWID>5D713707018400FE</HWID><UserLCID>0415</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  
    
    Spsys.log Content: 0x80070002
    
    Licensing Data-->
    Software licensing service version: 6.1.7601.17514
    
    Name: Windows(R) 7, Ultimate edition
    Description: Windows Operating System - Windows(R) 7, RETAIL channel
    Activation ID: ac96e1a8-6cc4-4310-a4ff-332ce77fb5b8
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00426-00170-292-695761-00-1033-7600.0000-2482013
    Installation ID: 004843033991441273865934489734612820178564878885212182
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: 8D9W6
    License Status: Licensed
    Remaining Windows rearm count: 4
    Trusted time: 2013-09-06 13:49:37
    
    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: N/A
    HealthStatus: 0x0000000000000000
    Event Time Stamp: N/A
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    
    
    HWID Data-->
    HWID Hash Current: PAAAAAEAAgABAAEAAgAFAAAAAwABAAEAln3kxgybfOkaXS4/DpqsizC6zAGUiAbpvX7PqgdD1OFUPS5z
    
    OEM Activation 1.0 Data-->
    N/A
    
    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information: 
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            ALASKA        A M I
      FACP            ALASKA        A M I
      HPET            ALASKA        A M I
      MCFG            ALASKA        A M I
      SSDT            SataRe        SataTabl
      SSDT            SataRe        SataTabl
      SSDT            SataRe        SataTabl
      BGRT            ALASKA        A M I
      My Computer


  10. Posts : 7
    windows 7 ultimate 64 bit
    Thread Starter
       #10

    Hi Golden,
    IS this what you asked for ?
      My Computer


 
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