Windows Explorer crashes even in safe mode CAUSE still unknown.

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  1. Posts : 1,454
    Microsoft Windows 8.1 64-bit Professional
       #51

    Hmm, could you please select the Grab All option of the SF Diagnostic Tool, and put all things created in a folder?
    Then right click the folder and select Send To > Compressed (Zipped) Folder.

    That way we can see all the files in one handy .zip:)


    Nommy
      My Computer


  2. Posts : 50
    Windows 7 - 64-bit
    Thread Starter
       #52

    3 files are still uploading
      My Computer


  3. Posts : 50
    Windows 7 - 64-bit
    Thread Starter
       #53

    500 - Internal server error.
    There is a problem with the resource you are looking for, and it cannot be displayed.

    >_< that was Annoying eventapps.txt eventsys.txt just finished and this showed up!

    EDIT: I uploaded the event txt 4 times now and 500 internal server error shows up >.<
      My Computer


  4. Posts : 1,454
    Microsoft Windows 8.1 64-bit Professional
       #54

    In the SF Diagnostic Tool, please manually select the first six options under Grab All.
    Wait until the tool is done and do not upload any of them before that. This way you will see which one gave you the error (although I suspect that it is the Update Log).

    When done, please follow the options I described in post #52 (and that are described in step 6 and 7 of the linked tutorial).

    Have you also already ran MSE, Malwarebytes and ESET? If so, please upload the logs.


    Good luck and keep us posted,
    Nommy
      My Computer


  5. Posts : 50
    Windows 7 - 64-bit
    Thread Starter
       #55

    nommy the first said:
    Hmm, could you please select the Grab All option of the SF Diagnostic Tool, and put all things created in a folder?
    Then right click the folder and select Send To > Compressed (Zipped) Folder.

    That way we can see all the files in one handy .zip:)


    Nommy
    After doing this where can i see the zipped folder?
      My Computer


  6. Posts : 17,322
    Win 10 Pro x64
       #56

    Interesting hosts file...

    Code:
    127.0.0.1 localhost
    127.0.0.1 3dns.adobe.com
    127.0.0.1 3dns-1.adobe.com
    127.0.0.1 3dns-2.adobe.com
    127.0.0.1 3dns-3.adobe.com
    127.0.0.1 3dns-4.adobe.com
    127.0.0.1 activate.adobe.com
    127.0.0.1 activate-sea.adobe.com
    127.0.0.1 activate-sjc0.adobe.com
    127.0.0.1 activate.wip.adobe.com
    127.0.0.1 activate.wip1.adobe.com
    127.0.0.1 activate.wip2.adobe.com
    127.0.0.1 activate.wip3.adobe.com
    127.0.0.1 activate.wip4.adobe.com
    127.0.0.1 adobe-dns.adobe.com
    127.0.0.1 adobe-dns-1.adobe.com
    127.0.0.1 adobe-dns-2.adobe.com
    127.0.0.1 adobe-dns-3.adobe.com
    127.0.0.1 adobe-dns-4.adobe.com
    127.0.0.1 adobeereg.com
    127.0.0.1 practivate.adobe
    127.0.0.1 practivate.adobe.com
    127.0.0.1 practivate.adobe.newoa
    127.0.0.1 practivate.adobe.ntp
    127.0.0.1 practivate.adobe.ipp
    127.0.0.1 ereg.adobe.com
    127.0.0.1 ereg.wip.adobe.com
    127.0.0.1 ereg.wip1.adobe.com
    127.0.0.1 ereg.wip2.adobe.com
    127.0.0.1 ereg.wip3.adobe.com
    127.0.0.1 ereg.wip4.adobe.com
    127.0.0.1 hl2rcv.adobe.com
    127.0.0.1 wip.adobe.com
    127.0.0.1 wip1.adobe.com
    127.0.0.1 wip2.adobe.com
    127.0.0.1 wip3.adobe.com
    127.0.0.1 wip4.adobe.com
    127.0.0.1 www.adobeereg.com
    127.0.0.1 wwis-dubc1-vip60.adobe.com
    127.0.0.1 www.wip.adobe.com
    127.0.0.1 www.wip1.adobe.com
    127.0.0.1 www.wip2.adobe.com
    127.0.0.1 www.wip3.adobe.com
    127.0.0.1 www.wip4.adobe.com
    127.0.0.1 wwis-dubc1-vip60.adobe.com
    127.0.0.1 crl.verisign.net
    127.0.0.1 CRL.VERISIGN.NET
    127.0.0.1 ood.opsource.net
    127.0.0.1 lmlicenses.wip4.adobe.com
    127.0.0.1 lm.licenses.adobe.com
      My Computer


  7. Posts : 1,454
    Microsoft Windows 8.1 64-bit Professional
       #57

    Interesting indeed.
    Ghythybhy, are you using pirated software from Adobe (Photoshop, Dreamweaver etc.)?
    If so, please completely remove that software in order to receive further assistance.


    Nommy
      My Computer


  8. Posts : 50
    Windows 7 - 64-bit
    Thread Starter
       #58

    Yes i will remove it asap but right now i can't Windows Explorer is blocking everything.

    + it was on trial and my friend did something.
    Last edited by Ghythybhy; 11 Sep 2013 at 14:28.
      My Computer


  9. Posts : 9,582
    Windows 8.1 Pro RTM x64
       #59

    You have been asked a number of times to provide an MGA report, which you have. This time, DO NOT EDIT it.
      My Computer


  10. Posts : 50
    Windows 7 - 64-bit
    Thread Starter
       #60

    Code:
    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    
    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0x8007043c
    Windows Product Key: *****-*****-Y8KBK-2P7H2-7DRPX
    Windows Product Key Hash: pk+kWgheytPiYi9/E/0Nijia+6E=
    Windows Product ID: 00359-OEM-8802111-63254
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {4E445DBA-1A98-4E1B-88B5-5CBB5629316B}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.130708-1532
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A
    
    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    
    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002
    
    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002
    
    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
    
    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed
    
    File Scan Data-->
    
    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{4E445DBA-1A98-4E1B-88B5-5CBB5629316B}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-7DRPX</PKey><PID>00359-OEM-8802111-63254</PID><PIDType>3</PIDType><SID>S-1-5-21-2656395878-1109118365-1823927126</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>0801</Version><SMBIOSVersion major="2" minor="6"/><Date>20110815000000.000000+000</Date></BIOS><HWID>02653107018400FE</HWID><UserLCID>3409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  
    
    Spsys.log Content: 0x80070002
    
    Licensing Data-->
    On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x8007043C' to display the error text.
    Error: 0x8007043C 
    
    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 6:19:2013 11:15
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Not Registered - 0x8007043c
    HealthStatus Bitmask Output:
    
    
    HWID Data-->
    HWID Hash Current: LgAAAAEAAgABAAEAAgAAAAAAAQABAAEAln169voLGl186XbYPMwOp6yLDP0ucw==
    
    OEM Activation 1.0 Data-->
    N/A
    
    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information: 
      ACPI Table Name	OEMID Value	OEMTableID Value
      APIC			ALASKA		A M I
      FACP			ALASKA		A M I
      HPET			ALASKA		A M I
      MCFG			ALASKA		A M I
      SSDT			AMICPU		PROC
      My Computer


 
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