Windows Explorer crashes even in safe mode CAUSE still unknown.

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  1. Posts : 50
    Windows 7 - 64-bit
    Thread Starter
       #21

    Code:
    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    
    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-Y8KBK-2P7H2-7DRPX
    Windows Product Key Hash: pk+kWgheytPiYi9/E/0Nijia+6E=
    Windows Product ID: 00359-OEM-8802111-63254
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {4E445DBA-1A98-4E1B-88B5-5CBB5629316B}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.130708-1532
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A
    
    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    
    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002
    
    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002
    
    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
    
    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed
    
    File Scan Data-->
    
    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{4E445DBA-1A98-4E1B-88B5-5CBB5629316B}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-7DRPX</PKey><PID>00359-OEM-8802111-63254</PID><PIDType>3</PIDType><SID>S-1-5-21-2656395878-1109118365-1823927126</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>0801</Version><SMBIOSVersion major="2" minor="6"/><Date>20110815000000.000000+000</Date></BIOS><HWID>02653107018400FE</HWID><UserLCID>3409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  
    
    Spsys.log Content: 0x80070002
    
    Licensing Data-->
    Software licensing service version: 6.1.7601.17514
    
    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_COA_NSLP channel
    Activation ID: 9f83d90f-a151-4665-ae69-30b3f63ec659
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00176-021-163254-02-1033-7601.0000-3362011
    Installation ID: 018244130044199252313563200221930402146056588114321286
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: 7DRPX
    License Status: Licensed
    Remaining Windows rearm count: 1
    Trusted time: 9/10/2013 9:55:59 PM
    
    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 6:19:2013 11:15
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    
    
    HWID Data-->
    HWID Hash Current: NAAAAAEAAgABAAEAAgADAAAAAQABAAEAln169voLfOkaXXbYPMwOp6yLYj284hFMDP0ucw==
    
    OEM Activation 1.0 Data-->
    N/A
    
    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information: 
      ACPI Table Name	OEMID Value	OEMTableID Value
      APIC			ALASKA		A M I
      FACP			ALASKA		A M I
      HPET			ALASKA		A M I
      MCFG			ALASKA		A M I
      SSDT			AMICPU		PROC

    Here's the latest. MGADiag + i hid my product info's ^
    Last edited by Ghythybhy; 11 Sep 2013 at 13:54.
      My Computer


  2. Posts : 50
    Windows 7 - 64-bit
    Thread Starter
       #22

    Ghythybhy said:
    Golden said:
    Download it to your desktop, and run it from there:

    http://go.microsoft.com/fwlink/?linkid=52012
    Btw im replying to this by using my other computer..

    Its really hard to open apps on the other computer that has a problem, even google chrome isn't loading Windows Explorer just keeps crashing and right now i'm still waiting for WINDOWS EXPLORER to RESTART.
    mitchell65 said:
    You clearly haven't read he Windows Defender Offline link! You do not boot normally that's the whole idea of "Offline" You boot from a CD that you burn. Please read the link that opens.
    Oh i see sorry about that i will be burning it now

    After you burn it you boot it with this disc?

    Btw recommend me a free burning software this old pc of mine doesn't have one.... :c
      My Computer


  3. Posts : 5,440
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
       #23

    After downloading the Windows Offline Defender burn the file to disc then you might have to go into your BIOS and set the Boot Sequence so that your CD/DVD writer boots first. Then put the CD in the drive, restart the PC and you should get a message saying "Press any key to boot from CD" Do that and follow the screen!
    I use Burn Aware Free from here:
    BurnAware Free - Free Burning Software
      My Computer


  4. Posts : 50
    Windows 7 - 64-bit
    Thread Starter
       #24

    Downloading it now and burning it now

    I will change my UEFI Bios boot loader to my CD-ROM/DVD-ROM Reader right?

    Data Disc? Boot Disc? what kind of burning method should i do?
      My Computer


  5. Posts : 5,440
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
       #25

    Ghythybhy said:
    Downloading it now and burning it now

    I will change my UEFI Bios boot loader to my CD-ROM/DVD-ROM Reader right?
    That's correst. You should get the "Press any key to continue message"
      My Computer


  6. Posts : 50
    Windows 7 - 64-bit
    Thread Starter
       #26

    Data Disc? Boot Disc? Make Boot ISO? what kind of burning method should i do?
      My Computer


  7. Posts : 5,440
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
       #27

    Data should be OK
      My Computer


  8. Posts : 50
    Windows 7 - 64-bit
    Thread Starter
       #28

    Does a repair install can also solve all this issue?
    Last edited by Ghythybhy; 11 Sep 2013 at 02:20.
      My Computer


  9. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #29

    Ghythybhy said:
    Here's the latest. MGADiag + i hid my product info's ^
    You don't need to hide anything, your Product key cannot be re-constructed from the info provided.
      My Computer


  10. Posts : 50
    Windows 7 - 64-bit
    Thread Starter
       #30

    I turned off my computer do you really need the details on the windows product?

    because im not sure if im able to do it again Windows Explorer is gone crazy won't even load CMD in normal boot
      My Computer


 
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