system help is kaput

The help and support feature of the start menu no longer works. I get a pop-up window with the message "unable to download / from help."
"unable to open this internet site ... please try again later"

Also when trying to display a dot-chm file I get an error saying ... "The ordinal 459 could not be located in the dynamic link library urlmon.dll"

danke

ilvuszq said:

The help and support feature of the start menu no longer works. I get a pop-up window with the message "unable to download / from help."
"unable to open this internet site ... please try again later"

Also when trying to display a dot-chm file I get an error saying ... "The ordinal 459 could not be located in the dynamic link library urlmon.dll"

danke

See if the information at the following link provides any help;

http://answers.microsoft.com/en-us/windows/forum/windows_vista-performance/the-ordinal-459-could-not-be-located-in-the/d93d1cdf-763b-4403-bcc8-ca06d16f4f4a