Windows 7 Random Freezes Requiring Hard Reboot (no minidump files)

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  1. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #11

    Dont install Intel Rapid Storage after the installation :)
      My Computer

  2.    #12

    Read over the steps again for a Clean Reinstall - Factory OEM Windows 7 to make sure you understand what's required to get a perfect install.
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  3. Posts : 34
    Windows 7 Home 64 bit
    Thread Starter
       #13

    Following your advice, I did a clean install of windows, and made sure not to download the Intel Rapid Storage. Things were looking bright, until just now, when everything froze and crashed, requiring a hard reboot.
    Please find attached the latest file.
    Windows 7 Random Freezes Requiring Hard Reboot (no minidump files) Attached Files
      My Computer


  4. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #14

    No stress of a BSOD there ......

    Windows 7 Random Freezes Requiring Hard Reboot (no minidump files)-2013-09-21_132917.jpg

    But we see one unexpected shutdown.
    Follow it: Dump Files - Configure Windows to Create on BSOD
    Go to Option Two, Point 2. Download the .reg file and merge it in registry by double clicking it.

    Now wait for another BSOD. When it occurred, search the .dmp files manually in the default path: C:\Windows\Minidump or %SystemRoot%\Minidump. See if the crash dump is recorded or not (hopefully it will be recorded).Post it following the Blue Screen of Death (BSOD) Posting Instructions.
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  5. Posts : 34
    Windows 7 Home 64 bit
    Thread Starter
       #15

    Thank you for your continued support. I have dump files already enabled, so I don't know why it isn't being written. I followed the thread you posted, and changed the file to a complete dump file. Hopefully that will work.

    I"ll update again when I am able to grab the next dump file.
      My Computer


  6. Posts : 34
    Windows 7 Home 64 bit
    Thread Starter
       #16

    My computer crashed two more times, but both times I am unable to grab any dump files despite following the steps in the links you provided. The first time I had neglected to check "Automatically Restart", and I also increased the paging file size. The second time I manually went into regedit to change the dump file from a kernal dump to a complete dump file, and I changed the paging file size back to auto (and now total paging file size is over 8000MB for all drives). Any ideas from here?

    Here's another SF diagnostic file minus the dump file--just in case it is of any use.
    Windows 7 Random Freezes Requiring Hard Reboot (no minidump files) Attached Files
      My Computer


  7. Posts : 34
    Windows 7 Home 64 bit
    Thread Starter
       #17

    Also, I noticed there isn't a folder titled "Minidump" in my C:\Windows. Is this the cause of the issue? I've now manually created one...
      My Computer


  8. Posts : 4,566
    Windows 10 Pro
       #18

    Not an expert in bsods, but you can use Driver Verifier - Enable and Disable to find out what is causing the issue possibly/and or cause it to crash to get a dump.

    Also see these:

    Dump Files - Configure Windows to Create on BSOD

    Dump Files - Upload to SevenForums

    Crash Reports - Read

    Gathering a Startup, Shutdown, Sleep, Hibernate, or Reboot Trace
      My Computer


  9. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #19

    Here is what happened when you tried to configure crash dumps .........
    Event[4266]:
    Log Name: System
    Source: volmgr
    Date: 2013-09-21T02:42:31.342
    Event ID: 49
    Task: N/A
    Level: Error
    Opcode: N/A
    Keyword: Classic
    User: N/A
    User Name: N/A
    Computer: Edwin-PC
    Description:
    Configuring the Page file for crash dump failed. Make sure there is a page file on the boot partition and that is large enough to contain all physical memory.
    And then there was another abnormal shutdown.
    Event[4514]:
    Log Name: System
    Source: EventLog
    Date: 2013-09-21T11:11:58.000
    Event ID: 6008
    Task: N/A
    Level: Error
    Opcode: N/A
    Keyword: Classic
    User: N/A
    User Name: N/A
    Computer: Edwin-PC
    Description:
    The previous system shutdown at 11:09:21 AM on ?9/?21/?2013 was unexpected.
    You need to configure the minidump recording. Then go for the Driver Verifier that Andrew is suggested.
      My Computer


  10. Posts : 34
    Windows 7 Home 64 bit
    Thread Starter
       #20

    Thank you for your continued patience and help!

    I got the dump file to work. Here are the results of my latest crash:
    Windows 7 Random Freezes Requiring Hard Reboot (no minidump files) Attached Files
      My Computer


 
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