Windows 7 splash screen, then black screen NO Safe Mode


  1. Posts : 2
    Windows 7 Ultimate x64
       #1

    Windows 7 splash screen, then black screen NO Safe Mode


    Hello,
    After doing a Windows update, my computer gave a Windows looking message that my hard drive was going bad and to back up my data. I was able to save my user files. Then the pc crashed with a BSOD. I disabled restart after crash. Found the error was 0x0000006B (having to do with a corrupt bootcat.cache file.) Could not boot up windows except for semi windows with my windows 7 disk and Chose Repair, in Recovery console, however it told me nothing could be repaired. Through an option to "find a file" under the Recovery option. I managed to copy a GOOD copy of the bootcat.cache file and I appropriately placed it in E:\Windows\system32\codeintegrity (it was ONLY seeing C: as a system partition) my drive letters were all reassigned.

    Sorry this is confusing and a lot of info. Bottom line is, my hard drive is not bad, I see windows on it and all my files and the BIOS recognizes the drive. It is firmly connected and NOT hot to the touch.

    From a command prompt I did a bootrec.exe /fixmbr and also /fixboot as the pc was not properly booting up. it still would not boot properly

    I am totally unable to go to safe mode (hitting F8) No matter what I do, I get a Windows Splash screen and then my screen goes to a Black Screen with a White arrow cursor, the hard drive appears to be trying to work the light flickers) but it just hangs at the black screen

    Again, it refuses to allow me to boot to safe mode. It tries to load the Windows System recovery screen ONLY when I try to boot to the Windows 7 CD.

    I cannot repair it. I don't have an image because it would not allow me to make one before it crashed. It will NOT repair, it cannot validate any system restore points and tells me it cannot restore on any of them.

    I am unable to boot to safemode at all, with or without the Win7 CD in my drive.

    How can I recover from this? I am 200 percent certain my hard drive is NOT bad. Something is corrupted and Windows 7 won't load. I've built many pc's and worked as desktop support/hardware tech)

    Splash screen, then black screen and stays at a white arrow with the hard drive light flickering on and off.
      My Computer


  2. Posts : 2
    Windows 7 Ultimate x64
    Thread Starter
       #2

    sorry for bumping. it seems people get a lot of responses to their questions and i was hoping to get the same kind of response.

    Bottom line is, my computer tries to load Windows (7) with the splash screen, then goes to a black screen with an arrow and stays there.

    I am unable to boot to safe mode.

    I am unable to do a recovery from booting from the Windows 7 Install CD
      My Computer


  3. Posts : 4,751
    Windows 7 Home Premium 32-Bit - Build 7600 SP1
       #3

    It sounds like you have done a good job of trying to find the problem. I think it is time to do a Clean Install Windows 7 Just follow the tutorial. If your HDD is not bad, you will have your PC going in a short time. Just follow the tutorial. Let us know how it goes.
      My Computer


  4. Posts : 13
    windows 7 ultimate service pack 1 , 32bit
       #4

    i think u should install windows 7 from the beginning again , if ur HD is fine , u should face no problems
      My Computer


 

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