Computer locks up when put to sleep


  1. kmlucy
    Posts : 2
    Windows 7 Home Premium 64bit
       New #1

    Computer locks up when put to sleep


    Hello all. Within the past couple of weeks I have started to have a problem when I put my computer to sleep; instead of actually going to sleep, the displays turn off, and the lights on some of my peripherals turn off, but the lights on the keyboard (num lock, fn lock, etc) stay on. Nothing I do will make the screens turn back on, or the system actually go to sleep. The only way to get the system back is a hard reset. There are no events visible in Event Viewer for the time period of the error. While in this state, I have entered my password, and the system made the logging in noise, so I suspect it is somehow stuck on the lock screen, but with the display output disabled. Thanks!
      My Computer
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  3. ICIT2LOL
    Posts : 21,004
    Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
       New #2

    Hello and welcome kmlucy for starters try these


    https://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

    https://www.sevenforums.com/tutorials/433-disk-check.html
    then these

    http://www.malwarebytes.org/products/malwarebytes_free/

    http://www.bleepingcomputer.com/download/adwcleaner/

    download from bleeping computer
      My Computer
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  4. kmlucy
    Posts : 2
    Windows 7 Home Premium 64bit
    Thread Starter
       New #3

    Windows Resource Protection did not find any integrity violations.

    No problems were found on the device or disk. It is ready to use.

    No malicious items were detected.

    ADW Cleaner did not find anything.

    Thanks
      My Computer
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  6. ICIT2LOL
    Posts : 21,004
    Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
       New #4

    Ok mate now I would suggest reseating the GPU and the RAM sticks - then I don' t know if you have downloaded the latest driver of the graphics card if not this is it http://www.evga.com/support/download/default.aspx
      My Computer
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