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#1
purchased UK student discount Win7, not downloadable
I apologize if this question has been asked and answered in this forum.
I purchased the UK student discount win7 professional -32 bit yesterday, and got the confirmation email saying it is ready to be downloaded.
However, when I was following the step 2 to copy and paste the given link to download the file (at this stage, this is a small file), I got a warning message in the IE window:
Sorry,
Too many download attempts: 21. You were allowed to download only 10 times.
If you have any questions, please contact Digital River Customer Service at CustomerServices@digitalriver.com.
I have to say I got this message at the first time when I attemptted to download it!!!
Besides writing them an email and being ready to wait for several days, what can I do to make the download counter reset?
Many thanks