windows 7 wont boot properly.

ehansti2 said:

hi! i have a dell inspiron 1545 laptop with windows 7 home premium edition 32. i performed an update on the software, when the update was complete i tried to login but the welcome sign wasnt going away. after half an hour i forced shutdowned the computer and restarted it i got two option "startup normaly and "repair (recommended)" i choose to repair the computer a "windows is loading files" text came up and after that an old windows loading screen showed up. the the login-background was displayed and my cursor witch i could move but no login prompt (screen). I shutdown the computer and started in safe mode, the same problem there (no login prompt). ive tried using a system repair dish but i only get the language selection option nothing else after.
when i choose to start from the last working startup the normal "windows is starting" screen shows up but then a blue screen flashes by and the system repairs. id like to fetch some of the data on the harddrive(if possible) if a reset is mandatory.

//ehansti2.

Hi ehansti2,

Welcome to Seven forums.

I understand that system is not booting to windows. Please check this tutorial where you can find all the steps to resolve this issue:

Troubleshooting Windows 7 Failure to Boot

Check this video to run diagnostics on the system to ensure that there is no hardware causing this issue:

http://dell.to/18xQpRy

If you have made a system image using our software then you can perform the factory install. Please check this video to perform the same:

http://dell.to/19boJUM

Keep us posted with the results so we can advise you further.

ehansti2 said:

I'll try to do as the tutorial sais but i cant untill about a week from now

Hi ehansti2,

Please perform the steps at your convenience and let us know the results so we can advise you further if required.

Keep us posted.

ehansti2 said:

Hi, sorry for the late reply. I havent had access to the internet. I let a company do an advanced error-search. the hardrive was damaged beyond repair. i decided to buy a new drive and it works fine now but thank you anyway for the help.

Hi ehansti2,

Its great to hear that you replaced the harddrive and issue has been resolved now. If you have any issues with your system in future feel free to reach out to us.