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#1
Windows Explorer APPCRASH
Hello all-
About every 5-minutes I get the following message:
Windows Explorer has stopped working
Problem Details:
Problem signature:
Problem Event Name: APPCRASH
Application Name: explorer.exe
Application Version: 6.1.7601.17567
Application Timestamp: 4d672ee4
Fault Module Name: werconcpl.dll
Fault Module Version: 6.1.7601.17514
Fault Module Timestamp: 4ce7c9fb
Exception Code: c000001d
Exception Offset: 0000000000010995
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: cdc6
Additional Information 2: cdc616b37c166ca9b4f637138328e811
Additional Information 3: f1eb
Additional Information 4: f1eb19dd3980245951ae48dbdcf4cfbd
I have been reading throughout the forums and cannot find any answers. I have tried the following to no avail:
- CMD (as admin): sfc /scannow
- Safe Mode boot
- Clean Start (or whatever it's called)
- Using some 3rd party prog to update/replace werconcpl.dll <-- FYI, I did this last after all other failed attempts. Error message is basically the same regardless of solution attempted.
To my knowledge, nothing has seriously changed on the computer. Perhaps we ran Windows Update... but no new programs and we don't play games on this PC.
I'm not above the idea of reformatting / reinstalling W7 from a backup... but I'd like to figure out this solution so that I'm not in an endless loop of reinstalling after this problem shows up again.
Please help,
Thanks,
Erik