Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Windows 7 64 Bit (Home Premium) - Random Freezes

28 Sep 2013   #1

Windows 7 Home Premium 64 Bit
Windows 7 64 Bit (Home Premium) - Random Freezes


As of late, I have been experiencing random freezes and lockups on my PC. These problems started when I upgraded my Home Premium install from 32 bit to 64 bit and I have eliminated all common causes for freezes: All drivers and system updates are up to date, Ran Memtest+ and have tested the disk (all OK) reformatted the disk and reinstalled Windows, cleaned the innards of the PC in case of temperature issues and checked the seating of the internal components.

I am completely stumped and I have no idea as to what is causing the freezes, I would be very grateful if any of you could render assistance.



PSU: 450W


GPU: 2GB NVIDIA GEFORCE GTX460 - 2 DVI,HDMI,VGA - DirectX® 11, 3D Vision Ready


Motherboard: ASUS® M4A87TD/USB3: DUAL DDR3,SATA 6.0GB/s, USB 3.0

Sound: VIADeck Integrated.

Networking: Realtek Ethernet.

I have also attached the zipped reports from the diagnostic tool and various screenshots of Speedfan and CPU-Z readouts.

Thank you.

Attached Thumbnails
Windows 7 64 Bit (Home Premium) - Random Freezes-speedfan.png   Windows 7 64 Bit (Home Premium) - Random Freezes-cpu.png   Windows 7 64 Bit (Home Premium) - Random Freezes-mb.png   Windows 7 64 Bit (Home Premium) - Random Freezes-ram.png  
Attached Files
File Type: zip (396.7 KB, 2 views)
My System SpecsSystem Spec
29 Sep 2013   #2

Microsoft Community Contributor Award Recipient

Windows 7 64 Bit Home Premium SP1

Hello Riptr. Welcome to the forum.

Very often freezing/lockups are caused by either bad drivers or malfunctioning hardware. Tracking down which it is, and what hardware is affected takes a little detective work.

You can start by reviewing your Event Viewer. Look for Critical or Error items that address hardware.
Event Viewer - Open and Use in Windows 7

You can also try disabling hardware in Device Manager to see if this stops the freezes. Then you will know the offending hardware.

I had something similar happen to me when I first started using Windows 7. I built a new box in February 2009 but ran XP 32 bit on it without any problems until W7 came out in October. When I installed 64 bit W7 I started getting crashing/freezing problems. Long story short, it turned out to be a defective video card. The card worked just fine in XP using the 32 bit driver, but the defect came to the fore when running the 64 bit driver. Replacing the card (RMA) solved the problem.

But first you need to try and isolate which component is the cause of the freezing. Let's see what you can find.
My System SpecsSystem Spec
29 Sep 2013   #3
Microsoft MVP


Did you give preferences to the drivers delivered by the Win7 installer and then enabling Automatically deliver drivers via Windows Update (Step 3) to run all rounds of Important and Optional Windows Updates to completion. Only then would I import any drivers still missing in Device Manager.

Compare the install you did to the perfect install compiled in Clean Reinstall - Factory OEM Windows 7 to see if it varied much, in which case I'd do it over.

Complete the other steps not done in Troubleshooting Steps for Windows 7
My System SpecsSystem Spec


 Windows 7 64 Bit (Home Premium) - Random Freezes

Thread Tools

Similar help and support threads
Thread Forum
Windows 7 Home Premium 64-bit, encountering random freezes
Hi everyone! -Have been using Windows 7 32 and 64-bit Enterprise and have encountered no random freeze problems - Now using Windows 7 Home Prem 64-bit - reloaded this os twice, second time started having random freezes Preceding events - changed GPU card (Geforce 310M) 2 x - changed...
Performance & Maintenance
Seemingly random freezes win7 home premium 64 bit. Detailed account.
My machine ran like a peach for a year or so but in the past 2 months i have been dealing with an ordeal of near random lockups. Now to help troubleshoot. The first thing i would say is as a general rule, this issue has not created crash dumps. I know the attached file has 2 , but at the very...
BSOD Help and Support
Kindle for PC on Windows Home Premium 64 freezes
Sometimes I am able to access the menu but it freezes at some point. If – sometimes – I am able to check for problems in the help menu, everything is green and ok. Sometimes I can access one bought books, but cannot highlight a text. Or change the size of the font. I can mark the text, but when...
BSOD Help and Support
Windows 7 Home Premium Sudden Freezes
On 17 jan, Mon, After a, you know 'pirated' fallout 3, was installed before that day, everything was fine. But when my brothers wanted to play, the laptop suddenly freezes before he choose a wep. We tried everything from moving mouse, pressing random buttons, shift-tab, Ctrl-Alt-Delete, nothing :(....
BSOD Help and Support
My Windows 7 Home Premium 32-bit Laptop Freezes.
It started happening this Sunday (yesterday) that my laptop would freeze all of a sudden. I turned it on again and this time I didn't connect it to the internet. It seems to work fine as long as I'm not on the internet. When I'm on the internet, it takes about 15-45 secs to finally freeze up. I...
BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 00:38.
Twitter Facebook Google+