Edit Plan Settings interuptions

  1. Posts : 1
    Windows 7 Home Premium 64 bit

    Edit Plan Settings interuptions


    Looking for some help on a laptop problem.

    Whenever I go on the internet and try to go on a webpage the window for "Edit Plan Settings" (power) comes up. The options in the boxs have reset themselves to the factory defaults (Screen brightness, screen dim etc)

    This means I am unable to go on the internet as this interrupts what I am doing and the webpage doesn't try to load.

    This dosnt happen when I load other programs, only Firefox NOT Internet Explorer.

    Not sure at this point if a virus or other problem (very strange problem)

    any help or thoughts on this would be very helpful.

    Thanks in advance, if this is in the wrong place please move.
      My Computer

  2. Posts : 6,285
    Windows 10 Pro X64

    Try running Firefox with Add-ons disable, see if it still occurs. If not then one of them is the problem so use Add-ons from the Firefox drop down menu to disable them untiul you find the one that is the cause.

    The easiest way to start FF without Add-ons is to start FF, then click on Firefox at top left of wiondow then click on Help then Restart with Add-ons disabled.
      My Computer


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