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Application unable to start correctly 0xc0000005 on HP G60-235DX
Hello, I am trying to repair my son's HP G60-235DX laptop which recently began getting error messages when attempting to open .exe files. I have researched other sites and this forum and tried the following:
Edit registry per link: Can't open .EXE files in Windows 7 or Windows Vista
Run chkdsk /f /r
Check memory for errors using system utilities
Nothing is working. When I try to open any .exe file, I get this error message.
I cannot open IE or Firefox, so cannot access internet to download any fix utilities.
I have created a bootable CD and tried to restore to a previous point in time, but get messages that restore failed to extract D:\Windows\inf\asp.net\000A\aspnet_perf2.ini from the restore point and that restore point was damaged or deleted during restore procedure. Now restore points don't appear as available any longer. I have checked the logs and find the 0xc000005 message appearing with faulting app firefox.exe and faulting module xul.dll as well as faulting app qp.exe and faulting module _cdplayer.dll, so it appears there may be an issue with dll's. The antivirus installed on laptop is AVG 2013, but I can't even open that to scan for virus or malware. I can boot to CD, but it doesn't appear that I can access anything on C: drive. BTW: I did try to revert to an earlier version of IE before 10, but it appears that either no earlier version is available to revert to or it is corrupt and won't open. Additional messages in log are: The SCRegSetValueEXW call failed for failure actions with the following error: Access is Denied, and \Driver\WUDFRd failed to load. Posts on this site seem to indicate that restoring Windows won't fix the error, so any suggestions would be greatly appreciated.