New
#1
Random 20 second Freezes
The Problem:
I have a strange problem with my Windows 7 64 bit system. At random times but most often when I click on a web link within a browser the computer will freeze up for about 20 seconds. All the while the hard drive will be working hard with its light flickering constantly during the freeze. At the end of the freeze, a short ‘beep’ occurs, the hard drive activity settles out, the web page opens and everything restores to normal. This happens randomly, typically not more than twice a day or less than once in 2-3 days. No errors are logged but at the moment the freeze ends, an informational event is logged indicated that ‘Windows Error Reporting Service’ has started.
Other Related Information:
Recently on a completely different computer I did a clean install of Windows 7 32 bit. I did all windows updates but have not loaded any applications except for MSE. The exact same thing has been happening on this computer! The only thing these two computers have in common is they are both Windows 7 systems and both use MSE.
What Debug Have I Done?
I’ve done virus and Malwarebyte scans, SFC scans, overnight memory testing and extended hard drive testing showing all is clean and healthy. I’ve also used Process Explorer to see what is using the hard drive during a freeze but it’s impossible to tell as Process Explorer stops updating for the duration of a freeze. I also tried turning off Error Reporting and disabling the WER service. This did not help though as expected the noted WER informational event stopped occurring after a freeze.
Now What?
It seems to me this problem is related to either Windows 7 or MSE or the combination though I’m surprised that others don’t seem to be complaining about it.
Does anyone have any suggestions?? I would really like to get the help of someone smarter than me on this!