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30 Sep 2013 | #1 |
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Weird Clipboard Problem
One of my users has a very strange issue. It's with a Windows 7 Pro SP1 system. Whenever she tries to copy text from one program to another, it pastes old data that she copied a week ago. This happens across the board, in Office 2007 apps, built-in apps, like Notepad, etc.
I sat at her desk to try it out for myself. I copied a few lines of text form a basic Word doc. I went into an Outlook e-mail and tried to paste...and saw the old data appear. If I go to Paste Special and pick Word as the source, it pastes the proper info into the message. So, it seems like the Clipboard is retaining this old data, and won't take in the new data we try to copy. The computer has been shut down and rebooted several times, and even powered off several times. It's malware free, and she has local admin rights. Any suggestions? |
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30 Sep 2013 | #2 |
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That is odd, as if clipboard if full and refuse new data. You might try running CCleaner making sure Clipboard is checked.
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30 Sep 2013 | #3 |
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30 Sep 2013 | #4 |
x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
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Found references to NetBeans and Open Office.
The NetBeans issues describe switching focus (alt-tab) at least thrice: once away from the window you copied from, then to another window, then to the window you want to paste. Pasting into the 2nd window results in old clipboard data, even after reboot (odd indeed). Pasting into the 3rd window results in correct clipboard data. So one question is: Does the machine have NetBeans on it? The Open Office issue was a keyboard shortcut error: I'm not sure how this applies to your situation, but it might point to keyboard in CP -> region & language. Another question is: Does the machine have any 3rd party clipboard managers on it? http://www.addictivetips.com/windows...pboardzanager/ Bill |
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30 Sep 2013 | #5 |
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She doesn't have any Clipboard helper apps, or anything called Netbeans. I ran the command to clear the clipboard, and it tentatively seemed to be working for me. I'm having her try it out after she is out of a meeting. I'll post another update after I touch base with her.
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30 Sep 2013 | #6 |
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I did try it out myself before i Posted the Link .. Seems to work
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30 Sep 2013 | #7 |
x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
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Thanks Deacon,
The Office Clipboard would be where I focus my attention. I understand that you said this behavoir is also out side of Office apps (notepad). How do I... Use the Office Clipboard instead of the Windows Clipboard? - TechRepublic Customizing for easier control |
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03 Oct 2013 | #8 |
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I finally checked back with her, and after a few days, she seems to be back to normal. The script from maxie's link is what I tried, and then I had her reboot. So far so good!
Thanks for all the info. I'm filing this away because I'll probably see this issue again. |
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03 Oct 2013 | #9 |
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Most welcome .. Glad you got it sorted
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03 Oct 2013 | #10 |
x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
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Interesting, clearing the clipboard... good call maxie.
See if this helps
How to Clear the Clipboard in Windows | eHow I finally checked back with her, and after a few days, she seems to be back to normal. The script from maxie's link is what I tried, and then I had her reboot. So far so good!
Thanks for all the info. I'm filing this away because I'll probably see this issue again. |
My System Specs![]() |
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