Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Not BSOD, but random crashes (Browsers(flash) the culprit?)

05 Oct 2013   #1

Windows 7 Professional 64bit
Not BSOD, but random crashes (Browsers(flash) the culprit?)

Hello everyone

im having an issue which i cant solve for quite some time,

my laptop will crash every now and then and it usually happened more than 3 times per day.
it is not an overheating issue as i had replace the thermal paste and clean the fans as well as the air duct, both fans are working properly.

i have tested my RAM using memtest86, however no errors were shown after 5-6 hours which i managed to pass 5-6 passes.

i noticed my laptop will crash whenever i watched a video (VLC with MKV or MP4 format) or i opened browsers(firefox and chrome) for quite some time. i noticed when my laptop crashed, usually i have a tab or currently playing youtube videos
my laptop is RARELY crash when i played games such as DOTA2 or Diablo3, it happened every now and then, but the ratio of my laptop crashing while playing games compared to watching video or steeaming youtube can be 1:10

there is no dump file created as it is not BSOD, my laptop just crashed and didnt restart, i need to boot it up manually as if someone just unplugged my cable from the wall.

i'm willing to do any test suggested, currently im doing Prime95 CPU Stress Test, but still no errors after 2 hours, im planning to keep it stressed until 6 hours or more.

please help me in this matter, thanks!

My System SpecsSystem Spec
07 Oct 2013   #2

Windows 7 Professional 64bit

hello anyone??
My System SpecsSystem Spec
07 Oct 2013   #3

Windows 7 Ultimate x64

Tried updating gfx drivers at all?
My System SpecsSystem Spec

07 Oct 2013   #4

Windows 7 Professional 64bit

yeah, just now i updated my graphic card to the latest one, 331.40 (Beta) Release date 30/9/2013. Still crashing
if you wanna ask me about other drivers, yes i've updated 90% my drivers to current one using Slimdrivers and Drivermax.
some of it i choose not to install such as HID mouse compliant driver which rendered my mice useless, so i stick with the previous driver.

i've done the CPU Prime95 Stress Test for more that 5hours without any Errors message shown. I've noticed if i left my laptop idle without opening any applications, it is rare for a crash to happen, it must be incompatibility issues in software or hardware somewhere. But i dont know what it is.

i've formatted my laptop and the issue still happened, im lost. for your information, sometimes the laptop crash beforei can see the windows Flag, but if i boot it again, i can enter windows without any problems. any ideas?
My System SpecsSystem Spec

 Not BSOD, but random crashes (Browsers(flash) the culprit?)

Thread Tools

Similar help and support threads
Thread Forum
BSOD at random times, csrss.exe possible culprit
I just set up the debugger and had a look at the latest dmp file. It suggests csrss.exe has something to do with it. I read that this file can, on occasion, be a trojan, but VirusTotal gave it a clean bill of health. I also did a short HDD scan with Seatools and ran the Windows Memory Diagnostic...
BSOD Help and Support
Random BSOD's , Comp freezing,shockwave/flash crashes, and others help
Well, I will try to tell my problem,sorry for bad english! I don't know what's happened,but my comp is almost broken, Problems BSOD's randomly Google chrome = Shockwave/flash crashes all time Computer is freezing and i have to restart Game crashes,even when i want to rejoin to game,crashes...
BSOD Help and Support
Random BSOD no clear culprit
I'm fed up trying to find the culprit to my recent random BSOD crashes, please help. Here is a bit of history. I'm running win 7 x64. 2500K, Asus P8Z68-V PRO, 16 GIG RAM OCZ, 7970 Vid card, Xonar STX. I was having some random BSOD crashes late last year. Ran memtest, found errors almost...
BSOD Help and Support
Flash video crashes on multiple browsers
Sorry guys wasn't sure to post this in here or in software? My specs: eMachines notebook Intel Core i3 CPU 2GB RAM Windows 7 64 bit Browsers Installed IE8, Firefox 4 and Chrome AVG Free Edition installed
Browsers & Mail
Flash crashes all the web browsers on Windows Seven
Hello I'v got a big problem. I've just installed Windows Seven x86 on my laptop. I tried to put Adobe Flash Player on this OS but everytime I open this kind of element (.flash), it crashes my browser (IE, Firefox, Safari, Opera) Do you have any advice/solution? Thanks for your support :)

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 08:25.
Twitter Facebook Google+