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Unable to shutdown after updates
Hi, at the weekend I had 26 windows updates to apply, they did not install correctly and the computer would not shutdown. After many hours of waiting I forced a shutdown by holding the power off button. I restarted in safe mode and shut down correctly. I had problems restarting so I had a tip about deleting the contents of folder c:\windows\softwaredistribution\downloads after taking a copy of them. I also turned windows update to Never download updates. The machine then appears to start and shutdown ok but at times seems to run slower. I tried a restore to an earlier date but that didn't change anything, and I even re loaded a system image backup that I had taken a few days earlier, interestingly it did not put anything in the windows\softwaredistribution\download folder. I have followed the thread on this forum for update problems which first of all advised me to run the System Update readiness tool, and this installed Hotfix KB947821 ok.
I also ran sfc scan ok. I did another shutdown/restart ok, and then went to the windows update panel and ran Download updates, 28 updates were downloaded, so I unmarked all and then just marked one to install, but as soon as I clicked install it returned to the install button button within 2 seconds. I decided to shutdown and restart, but as soon as I clicked on shutdown the shutdown button disappears and the desktop just sits there with no system activity taking place. I am then also unable to start any other programme, so it looks like I am going to do another forced shutdown. Any ideas on what might be happening and how I can get out of it please.