windows explorer has stop working


  1. Posts : 19
    Windows 7 Home Premium 32bit
       #1

    windows explorer has stop working


    everytime rigth clik any program,windows explore has stop working,how to fix,please help me
    windows explorer has stop working Attached Files
      My Computer


  2. Posts : 5,915
    Windows 10 Pro X64
       #2

    Start with this

    SFC /SCANNOW Command - System File Checker.

    Please fill in your specs

    System Info - See Your System Specs

    Make sure you have up to date video drivers, and I would recommend scanning for malware
      My Computer


  3. Posts : 102
    Windows 7 Profession x64
       #3

    In addition to what Dude has recommended, I have had luck doing a diskcheck (CHKDSK /F from elevated command prompt). I've seen this find and fix errors and alleviate the explorer.exe is not working problem.
      My Computer


  4. Posts : 19
    Windows 7 Home Premium 32bit
    Thread Starter
       #4

    Dude said:
    Start with this

    SFC /SCANNOW Command - System File Checker.

    Please fill in your specs

    System Info - See Your System Specs

    Make sure you have up to date video drivers, and I would recommend scanning for malware
    I have done SFC / SCANNOW, but when running the systeminfo error message 0xc000007b
    Attached Thumbnails Attached Thumbnails windows explorer has stop working-snag-13102420482900.png  
      My Computer


  5. Posts : 102
    Windows 7 Profession x64
       #5

    Did you
    Code:
    CHKDSK /F
    yet?
      My Computer

  6.    #6

    Please upload the results of the log file created the System File Checker, and this may be helpful - Troubleshooting Explorer.exe Crashing Issues
      My Computer


  7. Posts : 19
    Windows 7 Home Premium 32bit
    Thread Starter
       #7

    diplo said:
    Did you
    Code:
    CHKDSK /F
    yet?
    I've tried, but it did not solve the problem
      My Computer


  8. Posts : 19
    Windows 7 Home Premium 32bit
    Thread Starter
       #8

    x BlueRobot said:
    Please upload the results of the log file created the System File Checker, and this may be helpful - Troubleshooting Explorer.exe Crashing Issues
    this Dump file ..
    windows explorer has stop working Attached Files
      My Computer

  9.    #9

    No, read Option Three of this tutorial which you followed earlier - SFC /SCANNOW Command - System File Checker

    The dump file is a few months old so the findings are most likely going to be invalid now, but I'll have a look just as a matter of interest.
      My Computer

  10.    #10

    Code:
    BugCheck 1000007E, {c0000005, 98d3182a, 8b983308, 8b982ee0}
    
    Probably caused by : CHDRT32.sys ( CHDRT32+11f82a )
    Code:
    8b983308 -- (.exr 0xffffffff8b983308)
    ExceptionAddress: 98d3182a (CHDRT32+0x0011f82a)
       ExceptionCode: c0000005 (Access violation)
      ExceptionFlags: 00000000
    NumberParameters: 2
       Parameter[0]: 00000000
       Parameter[1]: 00000004
    Attempt to read from address 00000004
    Code:
    DEFAULT_BUCKET_ID:  NULL_CLASS_PTR_DEREFERENCE
    It seems that your Conexant High Definition SmartAudio driver is causing problems, by not using pointers properly, leading to access violation exceptions which do not have the appropriate exception handler. I would suggest checking for any updates from here - Conexant - Support

    Code:
    1: kd> lmvm CHDRT32
    start    end        module name
    98c12000 98d59000   CHDRT32  T (no symbols)           
        Loaded symbol image file: CHDRT32.sys
        Image path: \SystemRoot\system32\drivers\CHDRT32.sys
        Image name: CHDRT32.sys
        Timestamp:        Fri Nov 30 02:03:12 2012 (50B813E0)
        CheckSum:         0014C5D7
        ImageSize:        00147000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
      My Computer


 

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