Possible corrupt profile

Sakred · 24 Oct 2013

Hi guys.

I hope you can help me with my problem!

I turned on my PC today and was greeted with a temporary profile. I figured something was wrong and Googled it. A lot of websites were saying it might be corrupted and gave step-by-step instructions on how to use your backup profile, which I followed very carefully. After doing said steps, I attempted to log onto the account again, but kept getting "The User Profile Service service failed to logon. User profile cannot be loaded".

Since this was the only admin account on the PC, I was unable to create a new profile. After much Googling, I found out how to activate an admin profile through command prompt. I created a new profile with it, and transferred all my data from the old profile to the new profile. With the exception of Desktop and some AppData, because "Access is denied" apparently, even with full admin privileges.

Everything seems to be fine, but the PC seems a bit sluggish and error prone on this new account compared to yesterday. I also cannot access the internet. When troubleshooting this, I get "The 'Local Area Connection* 8-QoS Packet Scheduler-0000' adapter is experiencing problems". If I click Next to see if it can be remedied, I get "Problems found: The Intel(R) 82579V Gigabit Network Connection adapter is experiencing driver- or hardware-related problems".

Is it possible I need to download drivers or something? Are they profile specific?

Also, can my old profile be resurrected in any way?

Thanks in advance.

Brink · 24 Oct 2013

Hello Sakred, and welcome to Seven Forums.

Did you get the "Your user profile was not loaded correctly! You have been logged on with a temporary profile." OR "The User Profile Service service failed to logon. User profile cannot be loaded." error message at first?

Depending on the original error message you got, you might see if using the tutorial below for it may help. Be sure to read all of it for all available options.

User Profile Error - Logged on with a Temporary Profile

OR

User Profile Service failed the logon. User profile cannot be loaded.

Hope this helps, :)
Shawn

Sakred · 24 Oct 2013

Thank you for the welcome!

"Your user profile was not loaded correctly! You have been logged on with a temporary profile" was the message I received first. I then followed the instructions here:

Fix a corrupted user profile

Tried to log into the profile, and got "The User Profile Service service failed to logon. User profile cannot be loaded".

Sakred · 24 Oct 2013

I came across those exact links you posted a few hours ago and gave them a bash too. I've kinda gave up on the profile after trying to sort it for the past 8 hours lol. Nothing seemed to bring it back.

I've been trying to gain internet access for the past hour but to no avail. I've updated the ethernet drivers and it still wont connect.

Brink · 24 Oct 2013

See how creating a new administrator account and only copying over any files from your personal folders say Music, Documents, etc.. from the old account instead of the others may work for you.