King for a Day - Need to be a superadmin.. how do I seize the throne?

AaLF · 28 Oct 2013

And again I'm denied permission to do something. This time install a program. Insufficient privleges.

I have Win7x64. I am the only user & I do not use a password. User Accounts says I'm an Administrator. Changing my user account Avatar doesn't help. What else can I try?

Brink · 28 Oct 2013

Hello AaLF,

It sounds like you may need to right click on the program's installer, and click on "Run as administrator" to run the installer elevated. :)

AaLF · 28 Oct 2013

Brink said:

Hello AaLF,

It sounds like you may need to right click on the program's installer, and click on "Run as administrator" to run the installer elevated. :)

Been there, done that. Still get this............

King for a Day - Need to be a superadmin.. how do I seize the throne?-ag3.png

More info. These files are left over from a failed uninstall. I need to kill 'em. They are blocking the install. They are not showing up in Revo or uninstall control panel. I have JV16 powertools for file removal...but.... no permission to delete these.

King for a Day - Need to be a superadmin.. how do I seize the throne?-ag2.png

Brink · 28 Oct 2013

Hmm, ok. In that case, you might see if you may be able to install it while logged in to the built-in elevated "Administrator" account.

Built-in Administrator Account - Enable or Disable

AaLF · 28 Oct 2013

Seems we have problem Houston.

Elevated Admin sent packing when attempting to remove leftover files with JV16tool. How else do I delete 'em?
Same goes for install. Both pics above 'still rule'.

Brink · 28 Oct 2013

You might see if the free Unlocker may be able to delete them.

AaLF · 28 Oct 2013

The unlocker delete via super admin failed. The problem leftover file is AppGuardAgent.exe

Do you think using unlocker to change its name or relocate it, might allow the install of new version to proceed?

Brink · 28 Oct 2013

Have you already tried uninstalling Appguard normally in Programs and Features?

If so, then you might see if Revo Uninstaller may be able to get it.

Revo Uninstaller Freeware - Uninstall Programs

gregrocker · 28 Oct 2013

Do you have a System Restore from before you installed the program? Try running it from System Recovery Options, if necessary.

I would also run full scans with Malwarebytes and SUPERAntiSpyware.com.

AaLF · 28 Oct 2013

What I think happened:
During original uninstall with Revo got message that a security app was interfering. All i have is MSE so I turned off "Realtime protection". Returning to uninstall window I found it gone. It no longer appeared in Revo nor Control panel uninstall. But the folder & files in jpeg above remain.

I have scanned with MSE & MBAM - nothing found. Sys. Restore fails to restore successfully to any point in the past. I have used Super Admin acct & still no response. Unlocker cannot delete it.

I am denied removal & denied re-install until I remove it. My image is embarrassingly out of date. I've emailed Appguard but no response so far.