Can't restart with desktop icon.


  1. Posts : 1,261
    Windows 7 Professional X64
       #1

    Can't restart with desktop icon.


    When I use the desktop icon to restart, it just sits there ( circle keeps revolving).

    The only way is to use the computer restart button.

    Any advice?

    Thanks,

    Paul
    Attached Thumbnails Attached Thumbnails Can't restart with desktop icon.-comp-pic-restart.jpg  
      My Computer


  2. Posts : 71,255
    64-bit Windows 10 Pro
       #2

    Hello Paul,

    Sounds like you have something still running in the background that is hanging the shut down process up.

    Did you close all programs and windows before restarting?

    You might check to see if you may have had Windows Updates in the process of downloading and/or installing at the time you clicked on restart.

    If it continues to do this after you do restart, you should be able to use the force restart shortcut below.
    ......You could use the tutorial to troubleshoot with a clean startup to see if you may be able to ID the culprit by testing to restart normally (not the shortcut) between steps.
    Hope this helps, :)
    Shawn
      My Computer


  3. Posts : 1,261
    Windows 7 Professional X64
    Thread Starter
       #3

    Hi Shawn,

    Thanks, as usual, for your quick response.:)

    I'll follow your advice.

    I always click "stop all programs now" ( or something similar), but it doesn't help and to my knowledge nothing like updates is running since I do them manually.
      My Computer


  4. Posts : 1,261
    Windows 7 Professional X64
    Thread Starter
       #4

    Hey Shawn,
    I downloaded the file and the comp now restarts in 5 secs.

    Also, I had been following a thread on this site ReBoot Time
    and my restart times were in the 50 sec range - Now 37 secs!

    Thanks again to the best ADMIN around.

    Paul
    Last edited by PSCO2007; 28 Oct 2013 at 20:34.
      My Computer


  5. Posts : 71,255
    64-bit Windows 10 Pro
       #5

    You're most welcome Paul. Great news. :)
      My Computer


  6. Posts : 1,261
    Windows 7 Professional X64
    Thread Starter
       #6

    Hi Shawn,

    Just a quick question: Since this is just a shortcut, why does it work so much better than the desktop icon?

    Or is it a completely different program?

    Thanks again,

    Paul
      My Computer


  7. Posts : 71,255
    64-bit Windows 10 Pro
       #7

    Restart from the Start Menu only restarts the PC, but doesn't force the restart.

    The shortcut has the /f switch added to it to force a restart. Anything the hangs as shut down is forced closed by the /f switch.
      My Computer


  8. Posts : 1,261
    Windows 7 Professional X64
    Thread Starter
       #8

    Got it!
      My Computer


 

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