Help me please! I cannot logon to my fairly new Gateway computer...

Hello everyone.... I will make this short...perhaps I can find some help....

For some reason, I type in my password that I use 2 times and more a day...and I get the error message

'the user profile service service failed the logon..........user profile cannot be loaded..."

i have done my research......and I do not know my administrators passwrd...I do not (or cannot find) my startup disc..... so I am at my wits end to find a solution to something that should not be happening in the first place.. All I do is surf the web, send and receive emails....really basic stuff.....

My computer is not a laptop.
Please help!!!!! otherwise I guess I will have to make a first trip to repair this computer.......

thanks all.....and if you are wondering how I can send this, my 60 inch tv is
wireless so I have a keyboard and mouse.....but it is so slow, relatively speaking....

Ray

Hi again and thanks for the replies..

Honestly, it looks all so complicated.... I'm not sure I would want to write all that down and then do all that at my computer..Seems like a complicated fix for what seems like a simple deal......

I think I would rather pay someone to do it for me and chalk it up to the cost of having a computer these days....

Thanks again for your efforts in trying to help....

I will let all know whatg happens... too bad there is not a simple combination of keystrokes that can boot up a computer without the need for a disc.... who saves those thinghs anywayZ??? lol

Ray