Windows explorer crashing randomly. Windows logs not showing anything

I have attached a copy of he dumpfile. Please let me know if you require any other information. The user cannot replicate the issue, it happens at random times and she isnt starting or stopping any programs around the time of the crash.

using shellxview, yes, and going through the trouble shooting steps
then collecting the dumpfile as suggested in your forums by a user called Capt Jack Sparrow