Explorer Error found via command prompt

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  1. Posts : 18
    Windows 7 Home Premium 64bit. SP1
       #1

    Explorer Error found via command prompt


    The following is a error I found running the sfc /scannow via the command prompt & I cannot find the fix for it. I didn't want to do a complete restore nor a repair simply because I'll loose items I deem valuable, any ideas on this one?

    2013-11-05 16:49:53, Info CSI 00000094 [SR] Cannot repair member file [l:24{12}]"explorer.exe" of Microsoft-Windows-explorer, Version = 6.1.7601.17567, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
      My Computer


  2. Posts : 10,796
    Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
       #2

    Did you install some explorer add-ons or hacks?
      My Computer


  3. Posts : 18
    Windows 7 Home Premium 64bit. SP1
    Thread Starter
       #3

    No! Since I have run the suggested IN FULL serveral times with no success!
    https://www.sevenforums.com/performance-maintenance/291996-sfc-scannow-cannot-repair-explorer-exe.html
    I have also ran:
    Malwarebytes - ALL CLEAN
    CCleaner - ALL CLEAN
    adware cleaner - ALL CLEAN
    HitMan Pro - ALL CLEAN
    Kasperski (FULL SCAN) - ALL CLEAN
    So with that being said I still cannot fix the file!

    2013-11-05 23:25:11, Info CSI 00000094 [SR] Cannot repair member file [l:24{12}]"explorer.exe" of Microsoft-Windows-explorer, Version = 6.1.7601.17567, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
      My Computer


  4. Posts : 10,796
    Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
       #4

    1. Uninstall service pack 1 Windows 7 Service Pack 1 (SP1) - Uninstall
    2. reboot
    3. Run sfc/scannow again. All is fine now?
    4. let windows update install win7 service pack 1 again
    5. reboot
    6. Run sfc/scannow again. All is fine now?
    Explorer.exe is an SP1 file.
      My Computer


  5. Posts : 18
    Windows 7 Home Premium 64bit. SP1
    Thread Starter
       #5

    I tried to post as solved but the link deleted my post ARRR! Anyway I have decided to bump up the OS to Win8 & keep my Win7 on my Z68. I use this Z77 mostly for gaming & decided it would be easier to simply bump the OS up to 8 specifically for that reason! Thanks for the help & I'm sorry I wasted time trying to fix it now as I could have already had it up & running. Thank You & I'm sure you will see me in the Win8 forums as well as here in the 7 forums! :)
      My Computer


  6. Posts : 18
    Windows 7 Home Premium 64bit. SP1
    Thread Starter
       #6

    According to the command prompt there is NO KB:976932 installed on this computer! Now What?
    I am running according to System Hardware I have the following:
    Explorer Error found via command prompt-ss-system-hardware.png
      My Computer


  7. Posts : 10,796
    Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
       #7

    GUNNY1966 said:
    According to the command prompt there is NO KB:976932 installed on this computer! Now What?
    I am running according to System Hardware I have the following:
    Explorer Error found via command prompt-ss-system-hardware.png
    Did you install/reinstall win7 from DVD which already had SP1?
      My Computer


  8. Posts : 18
    Windows 7 Home Premium 64bit. SP1
    Thread Starter
       #8

    Nope!
      My Computer


  9. Posts : 18
    Windows 7 Home Premium 64bit. SP1
    Thread Starter
       #9

    Idea's?
      My Computer


  10. Posts : 10,796
    Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
       #10

    Open a elevated command prompt (Run as administrator).

    2. In the elevated command prompt, copy and paste the command below and press enter.
    Wusa.exe /uninstall /kb:976932

    What happens?
      My Computer


 
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