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Windows 7: Failed download but satisfied customer!

23 Oct 2009   #1
hc25036

vista, 7
 
 
Failed download but satisfied customer!

Apologies as this is almost a repost of a message in "Installation", but I reckon it is worth a wider audience. Yesterday I reported that my Digital River student download would not work, and I did also send a message to them. A few minutes ago I received a mail from Microsoft saying that the download should now work, that they had sent a DVD, but that I would also be refunded the full amount, thus getting the Student Offer Pro 64 for free.

I am gobsmacked and very impressed!


My System SpecsSystem Spec
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23 Oct 2009   #2
Zidane24

Windows 7 Home Premium x64 - Mac OS X 10.6.4 x64
 
 

Quote   Quote: Originally Posted by hc25036 View Post
Apologies as this is almost a repost of a message in "Installation", but I reckon it is worth a wider audience. Yesterday I reported that my Digital River student download would not work, and I did also send a message to them. A few minutes ago I received a mail from Microsoft saying that the download should now work, that they had sent a DVD, but that I would also be refunded the full amount, thus getting the Student Offer Pro 64 for free.

I am gobsmacked and very impressed!
Microsoft has been dpwnright dedicated to restoring their reputation and faith in users.

The fact that they made something truly remarkable that goes by the name of Windows 7 proves that they are finally listening to its users
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 Failed download but satisfied customer!




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