windows 7 boot up failure

snowball16 · 10 Nov 2013

Hello all, my dell inspiron n5110 laptop downloaded windows updates recently and i closed the pc down properly but next day windows 7 home premium would not boot up, got to log in and blue welcome screen then frozen black screen. My norton symantec security 2010 software had just expired about a week and i removed hard drive which was working ok and copied files and folders to external hard drive using my brothers laptop and sata cables into usb2 port. Tried windows 7 re- installation cd which came with laptop for windows 7 home premium to repair but no good and this message was unable to fix problem.I tried safe mode but got no proper graphics just black screen with safe mode written in 4 corners.
Now after switching off my brothers packard bell for the night, the next day his laptop is now the same as my laptop and windows 7 will not boot either and black screen.
Is this a virus problem or corrupt files some where, i may have copied some files to his c:\drive but not sure, anyone got any clues on what is causing this problem, thanks

SandeepP · 11 Nov 2013

snowball16 said:

Hello all, my dell inspiron n5110 laptop downloaded windows updates recently and i closed the pc down properly but next day windows 7 home premium would not boot up, got to log in and blue welcome screen then frozen black screen. My norton symantec security 2010 software had just expired about a week and i removed hard drive which was working ok and copied files and folders to external hard drive using my brothers laptop and sata cables into usb2 port. Tried windows 7 re- installation cd which came with laptop for windows 7 home premium to repair but no good and this message was unable to fix problem.I tried safe mode but got no proper graphics just black screen with safe mode written in 4 corners.
Now after switching off my brothers packard bell for the night, the next day his laptop is now the same as my laptop and windows 7 will not boot either and black screen.
Is this a virus problem or corrupt files some where, i may have copied some files to his c:\drive but not sure, anyone got any clues on what is causing this problem, thanks

Hi snowball16,

Welcome to Seven forums.

As the issue occurred after applying updates you should perform system restore on the system and check again:

System Restore

If the issue persists then please check this link which should help you resolve this issue:

Failure to Boot

Also, check this video for running diagnostics on the system:

http://dell.to/18xQpRy

Kindly update your system specs here by following this.

Keep us posted with the results so we can advise you further.