Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: 0xc00000e9 Cant start my computer

23 Nov 2013   #1

windows 7 Home prem OA
0xc00000e9 Cant start my computer

I don't have a disk it was pre installed! I keep getting the msg " Windows has encountered a problem communicating with a device to your computer. This error can be caused by unplugging a removable storage device such as an external USB drive while the device is in use, or by faulty hardware such h as a hard drive or cd-rom drive that is failing. Make sure any removable storage is properly connected and then restart your computer. If you continue to receive this error message, contact the hardware manufacturer.
Status: 0xc00000e9
Info: an unexpected I/O error has occurred
Also my computer is making a clicking sound , please can anyone help?

My System SpecsSystem Spec
23 Nov 2013   #2

Windows 10 Pro

A clicking noise almost always indicates a possible hard drive failure about to happen.
It sounds like it already has.

You might try this method here to get your files copied over to an external hard drive:

You can create a System Repair Disc - Create using another windows 7 pc, and then use the method below.

Copy & Paste - in Windows Recovery Console

If it fails to see your C drive, (Your main Hard Drive), this means the drive is likely failed and cannot be read, meaning you lost your data on that pc. This is why its always important to back up your data.

You can then contact Toshiba and find out if your product is under warranty. If it still is, send it in after coping your files as they will give you a new hard drive. You can also request recovery disks from them to reinstall windows.

If its no longer under warranty, you can purchase a new laptop hard drive and re-install windows on it.

We can help you with that if needed.
My System SpecsSystem Spec

 0xc00000e9 Cant start my computer

Thread Tools

Similar help and support threads
Thread Forum
how to fix status doesn't want to start
Please help me I need my computer Even if it costs me ALL data lost but I need it :( Gonna do anything for it (please move thread to right place IF this is the WRONG place)
BSOD Help and Support
Unable to start Windows, error 0xc00000e9
Hello everyone. I have a notebook that had Windows 8 64bit preinstalled. I uninstalled it and installed Windows 7 Ultimate 64bit and Ubuntu. Everything went fine, and I used both of them for 2 months. Today Windows won't start. Here's the screen that comes out when I select sda2 in grub2: ...
General Discussion
Help Diagnosing Computer: 0xc00000e9 W7-64 bit
So I've been having issues with my computer, initially it was loading to the windows screen and would say "starting windows"(where the icon would normally swarm in and present itself). It would stop here with just the words at the bottom. One night it stayed on all night, which I eventually woke...
General Discussion
Cannot get past start up - 0xc00000e9
hello...this is where my nightmare begins. I turned on my pc, and it would not let me get past start up, saying file :\Windows\system32\ntkrnlpa.exe status : 0xc00000e9 Info: Windows failed to load because the kernel is missing, or corrupt I tried a few things, mostly the startup repair...
BSOD Help and Support
Computer refuses to start - Status: 0xc00000e9
(If this is the wrong place to post this, please move, thanks.) Okay, so I was playing a game then suddenly my computer freezes, well not really freeze just my programs all werent responding, including task manager, so i turned power off and back on. I am greeted with a choice of two...
BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 01:40.
Twitter Facebook Google+