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Windows 7: Cannot start PC- startup repair. virus?

25 Nov 2013   #11
gregrocker
Microsoft MVP

 

How are you accessing that truncated System Recovery Options menu?

If it's via F8 then it uses onboard System files which may be corrupted beyond repair. Try booting the Win7 installer media or System Repair Disk

With that level of infection you'll spend more time never getting it cleaned up completely than you would if you invest it in doing a perfect Clean Reinstall - Factory OEM Windows 7 - steps are the same for retail.


My System SpecsSystem Spec
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25 Nov 2013   #12
Oneday

windows 7 ultimate x64
 
 

after scanning with win defender (and removing several trojans) i have tried to scan with AVG (nothing detected), Bit defender ( the fancy menü gets screwed up and i cant do anything - tried 3 times), Kaspersky (stuck at 1% for 2 hours), Avira (stuck at 79% after 1 hr 50 mins - twice). Trying Avira again currently....
My System SpecsSystem Spec
25 Nov 2013   #13
Oneday

windows 7 ultimate x64
 
 

yeah i was accessing through f8 the way it was instructed in the given links.
My System SpecsSystem Spec
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25 Nov 2013   #14
Oneday

windows 7 ultimate x64
 
 

Yes I guess you are right. Clean reinstall it is. Thank you for your time.
My System SpecsSystem Spec
25 Nov 2013   #15
gregrocker
Microsoft MVP

 

Let us know how it goes. You can rescue your files if needed as shown in tutorial but they need to go into quarantine until scanned by Malwarebytes and your AV.
My System SpecsSystem Spec
30 Nov 2013   #16
Oneday

windows 7 ultimate x64
 
 

Sorry for the late update. I bought an SSD and installed windows 8.1 OS in it and kept the the previously infected C drive as an extra directory. Then I used a trial version of norton and panda cloud AV to clean up the viruses in the infected drive. I am hoping it is completely cleaned.
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 Cannot start PC- startup repair. virus?




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